Credit Controller - Derby, United Kingdom - Alexander Mann Solutions (AMS)

Alexander Mann Solutions (AMS)
Alexander Mann Solutions (AMS)
Verified Company
Derby, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job description - summary
We are AMS.

We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces.

Our Contingent Workforce Solution (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources.


We are looking for a Strategic Collections Specialist for a contract based in on behalf of our globally respected client who develop cutting-edge technologies that deliver clean, safe and competitive solutions to meet the planet's vital power needs.


Job description - the role
This role involves managing high-volume accounts to reduce aged debt and meet end-of-year targets efficiently. Responsibilities include resolving disputes, conducting debt reviews, escalating issues as needed, liaising with customers, issuing statements, and reconciling cash.

As a Credit Controller you will be responsible for:

  • Producing and sending Statements of Account and Reminder Letters to customers
  • Proactively calling customers early in the cash collection cycle to confirm receipt of invoices and / or identify any disputes preventing payment.
  • Maintaining ongoing customer contact through the monthly Collections cycle in line with the defined segmentation and prioritisation process
  • Ensuring all customer contact records are input to the ERP system
  • Obtaining and recording customer promises to pay and any disputed amounts and escalate, if necessary, through the agreed dispute escalation process
  • Building good working relationships and trust with all external customers and the business representatives, e.g., Commercial, Aftermarket & Logistics' teams.
  • Resolving disputes that are under your control in an efficient and effective manner utilising the ERP system
  • Supporting local and business debt management meetings
  • Carrying out customer visits as required
  • Creating and auditing how to guides for tasks undertaken
  • Credit Management experience
  • Proven ERP Accounts Receivable system experience
  • Ability to work under pressure & tight deadlines
  • Flexibility & adaptability to an everchanging environment
  • Ability to communicate verbally and in writing with both internal & external customers
  • Good numerical skills
  • Proven team player
  • Customer focused attitude
  • Good level of IT literacy, particularly Excel related

Next steps


AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.


Job Reference:
RRB00733
More jobs from Alexander Mann Solutions (AMS)
See all jobs of Alexander Mann Solutions (AMS)