Customer Service Administrator - Peterborough, United Kingdom - Diligenta

Diligenta

Verified Company

Peterborough, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Salary:
From £20319-£20319

Customer Service Administrator - Peterborough:

Starting at £20,319 per year

Monday to Friday, either 8am-4pm or 9am-5pm

Lynch Wood, Peterborough, PE2 6FY

Things you need to know

These are
permanent, onsite jobs
Our fulltime working hours are 37.5 hours per week, Monday to Friday between 8am4pm or 9am5pm
The starting salary is £20,31
We are based on the grounds of
Lynch Wood, just outside the city centre

-
Free parking is available on our site

Well connected via local trains and busses

What will you be doing?

As a Customer Service Administrator, you will be providing support to the customer service team of a major UK pension company.

Working in the back office, you will be pulling information from a work items (name, address, policy number etc.) and identifying work items, preparing and scanning them for the rest of the business

Benefits:

We offer 23 days holiday (plus bank holidays)
Flexible working hours
Company pension
Our site has an onsite coffee shop offering drinks, snacks, and meals

What are we looking for?
-
A passion for helping people and providing great service. This may have been gained through work in a call centre environment, retail, hospitality, travel, or administrative environments.

An
attention to detail. You'll be managing documents from different departments throughout the company, so your ability to stay focussed is of the upmost importance.
Knowledge using Microsoft Office (e.g. word, excel) and a variety of computer systems

Who are Diligenta?
Diligenta's vision is to be acknowledged as the best platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. As a business, we drive a culture that is founded on positive change and development.