Technical Support Adviser - Crawley, United Kingdom - People's Partnership

People's Partnership

Verified Company

Crawley, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Vacancy No

VN994

Employment Type

Full-Time

Primary Work Location

Remote Worker

Description

People's Partnership have an exciting opportunity to join our growing team as a Technical Support Adviser.

Main Purpose:

To provide mostly internal and some customer technical support and guidance in relation to People's Partnership products and the surrounding legislation and regulation.

To provide technical support on pension queries to the Customer Services teams and the Business.
To support the business in a technical capacity, including ensuring any changes in regulation/legislation are communicated clearly.
To provide up-to-date guidance, including the production of guides, on technical queries. Support the Business with training of technical information and the production of technical training material.

Skills & Experience:
Essential

Educated to GCSE standard or equivalent
PC Literate
Ability to use Microsoft Office and Outlook
Previous experience in a Technical position or experience in a financial services environment
A minimum of three financial services qualifications with CII and/or PMI (minimum Level 4 or equivalent)
Proactive, 'cando' behaviour and attitude
Excellent verbal and written communicational skills
Good accuracy and attention to detail
Ability to provide complex information in an easy to understand format
Strong interpersonal relationship building skills
Ability to work under pressure and to deadlines whilst achieving defined targets
Organised and able to manage own workload

Desirable

Previous experience in a Technical position in a financial services environment
Experience in responding to complex queries regarding pensions including automatic enrolment
Knowledge of People's Partnership products

Perks
**Salary Range