Customer Service Advisor - South London, United Kingdom - Fawkes & Reece
Description
Location:
South London
Salary:
£11.54 per Hour
Contract:
Permanent
Type:
Part Time
Reference:
CSA - KT1_
Posted:
January 24, 2023
Consultant:
Abbie White
Fawkes and Reece are currently recruiting for a Customer Service Advisor based in Kingston Upton Thames to join an established social housing contractor.
Overview:
This role will be working within a call centre environment; managing future schedule of appointments and dealing with inbound calls from residents in relation to repairs and maintenance being carried out on their properties.
Duties:
- Providing both clients and customers with high levels of customer service.
- Taking calls from residents in relations to repairs, complaints and general enquires.
- Booking and scheduling appointments.
- Updating and maintaining company documents,reports and spreadsheets etc.
- Liaising with supervisors, operatives and subcontractors.
- Using the relevant systems to raise new repairs, book in/rearrange appointments.
- Any other duties required.
Other information:
- Part time role
- 20hrs a week
- Flexible working
- Monday
- Friday
- ASAP start
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