Customer Service Advisor - South London, United Kingdom - Fawkes & Reece

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter


Description

Location:
South London


Salary:
£11.54 per Hour


Contract:
Permanent


Type:
Part Time


Reference:
CSA - KT1_


Posted:
January 24, 2023


Consultant:
Abbie White


Fawkes and Reece are currently recruiting for a Customer Service Advisor based in Kingston Upton Thames to join an established social housing contractor.


Overview:


This role will be working within a call centre environment; managing future schedule of appointments and dealing with inbound calls from residents in relation to repairs and maintenance being carried out on their properties.


Duties:


  • Providing both clients and customers with high levels of customer service.
  • Taking calls from residents in relations to repairs, complaints and general enquires.
  • Booking and scheduling appointments.
  • Updating and maintaining company documents,reports and spreadsheets etc.
  • Liaising with supervisors, operatives and subcontractors.
  • Using the relevant systems to raise new repairs, book in/rearrange appointments.
  • Any other duties required.

Other information:


  • Part time role
  • 20hrs a week
  • Flexible working


  • Monday

  • Friday
- £11.54 an hour

  • ASAP start

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