Hire Controller - London, United Kingdom - HIRE 4 LOWER (TOOL HIRE & SALES) LIMITED

HIRE 4 LOWER (TOOL HIRE & SALES) LIMITED

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

POSITION:
Hire & Sales Co-ordinator

FUNCTION:
To provide a prompt and efficient service to our customers; to effectively

administer all paperwork in relation to hiring out equipment and to maximise

revenue from add-on sales.

LOCATION:
South East London

REPORTING TO:
General Manager

LIAISING WITH:
Sales Rep/Drivers/Foreman/Fitters

RESPONSIBILITIES

Deal with all telephone enquiries/orders from customers and provide accurate

information on equipment as required

Liaise with the Workshop and Drivers to ensure that equipment is available
Liaise with Foreman & GM to ensure consistent availability of Top 50 items
Coordinate Drivers to ensure equipment is delivered and uplifted from customers on time & to

maximum efficiency

Process on hires, off hires and exchanges on Smart Office
Use Smart Office for purchasing, equipment searches, internal depot transfers, stock control and

customer enquires with no errors

Actively sell consumables to customers to meet monthly revenue figures
Ensure you fully understand use of PDA's and liaise with Drivers to ensure maximum use of the

system.

Process manual paperwork when necessary
Operate and maintain a daily diary recording all plant & tool movements
Report any customer rate or agreement defaults to your GM
Assist GM and credit control with the depot customer query sheet to resolve invoice queries.
Adapt to changes in systems and criteria as and when required and be proactive in looking after
Carrying out any other reasonable duties as deemed necessary by the General Manager
Zero customer complaints
Ongoing Management appraisal
Administration/information systems optimised
Minimal admin. errors