Commercial Venue Coordinator - London, United Kingdom - One Birdcage Walk

Description

London, SW1

About Us

With over 115,000 members in 140 countries, the Institution of Mechanical Engineers (IMechE) has been at the heart of the mechanical engineering profession since 1847.

We strive to improve the world through engineering by developing engineers, promoting engineering, informing opinion and encouraging innovation.

Our home in London is One Birdcage Walk, a unique and versatile historical venue with 18 spaces that host over 1,000 events for up to 210 people each year.

We are now looking for a Commercial Venue Coordinator to join us on a permanent, full-time basis.

The Role

As a Commercial Venue Coordinator, you will be responsible for:

• Supporting the Commercial Venue Hire Team in optimising the profitability and revenue for the Institution whilst providing a quality service for both internal and external clients
• Contributing to the development of an efficient venue hire service for both internal and external events as a commercial business unit
• Maintaining a high level of customer service and delivery to ensure One Birdcage Walk remains a quality and respected venue
• Showcasing the Institution's facilities to potential external clients and advise on the availability and suitability of rooms

Helping develop the room booking service for events, you will contribute to venue marketing activities, manage the website and match customers' requirements to specific rooms.

Additionally, you will:

• Liaise with the Catering and Facilities departments
• Ensure event and room booking details are kept up to date
• Alongside the Commercial Venue Manager and/or Line Manager, suggest innovative ideas for improving the business

About You

To be considered as a Commercial Venue Coordinator, you will need:

• Experience of working in a venue arena and within a customer-oriented administrative environment
• Experience of providing a highquality customer service
• Good organisational skills, with the ability to multitask and prioritise to tight deadlines
• Good interpersonal and negotiation skills
• Excellent written and verbal communication skills, with the ability to produce correspondence to a high standard
• Accurate numeracy skills and an ability to generate quotes and financial figures
• The ability to work independently and within a team environment

The Benefits

• Salary of circa £27,000 per annum depending on experience
• Bonus scheme
• 26 days' holiday per annum plus Bank Holidays
• An extra day off for your birthday
• Benefits including stakeholder pension scheme, life assurance and private health cover
• Continuous training and career development
• A range of wellbeing benefits to encourage a healthy worklife balance

This is an excellent opportunity for a highly organised individual from a venue hire background to step into a new role with our thriving organisation.

You'll have the chance to work at One Birdcage Walk, one of London's most beautiful Victorian buildings and the home of IMechE, overlooking the beautiful St James's Park and surrounded by London's most sought after landmarks.

What's more, as an Investors in People Gold accredited employer, you'll be rewarded with a fantastic range of benefits and professional development opportunities to ensure you're equipped with everything you need, and more, to excel in your role

Other organisations may call this role Commercial Event Coordinator, Venue Hire Coordinator, Event Coordinator, or Venue Coordinator.

Webrecruit and Institution of Mechanical Engineers are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment.

Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.