Sales Administrator - Newcastle upon Tyne, United Kingdom - Righton Blackburns

Tom O´Connor

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Tom O´Connor

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Description
A fantastic opportunity has arisen to join our Leeds Service Centre based in Drighlington.

You will form part of our dynamic sales team and enjoy working in a fast-paced environment where no two days are the same.

As a Sales Support you will be responsible for providing administrative and sales support to the sales team and customers.

You will help ensure our customers receive world-class customer service and support.

The role demands strong communication and organisation skills, as well as the ability to work independently and as part of a team.

The role is office based, working Monday to Friday, 8.30am - 5pm with full product training and support provided.


Responsibilities:


  • Provide administrative and sales support to the sales team and customers.
  • Respond to customer enquiries regarding product availability, pricing, and delivery dates.
  • Prepare quotes, purchase orders, and sales orders in a timely and accurate manner.
  • Navigate internal and external databases to find product and pricing information for customers.
  • Collaborate with sales team to identify new sales opportunities and provide product information to customers.
  • Assist with processing customer complaints, returns, and credits.
  • Maintain customer accounts and update customer information as needed in the sales database.

Requirements:


  • Experience in a sales support or customer service role.
  • Experience working with sales databases and/or CRM systems.
  • Strong ability to multitask, prioritise, and manage time efficiently.
  • Detailorientated and able to work efficiently with numbers and data.
  • Ability to build and maintain strong customer relationships, identifying their needs and providing effective solutions.
  • Excellent interpersonal and communication skills (verbal and written).
  • Selfmotivated and driven, able to work independently and as part of a team.
  • Good working knowledge of the MS Office suite

Benefits

  • Company Pension
  • Training & Development
  • Employee Assistance Programme, including access to counselling and online resources
  • On line GP service
  • Discounts and savings on every day purchases
  • Profit share scheme
  • Free on site parking
  • Eye care vouchers

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