Transport Supervisor - Birmingham, United Kingdom - Page Personnel Logistics

Page Personnel Logistics

Verified Company

Birmingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Managing the drivers during the Shift and keeping an eye on drivers on their routes. Keeping in communication with the customer and drivers with delays, breakdowns, tacho hours and any issues

Client Details

My client is looking for an experienced Transport Supervisor to join their team and add value to their logistics distribution and supply chain.

The business operate multiple sites across the country and is looking for an experienced team member to providefantastic transport and customer service skills

Description
The Key Responsibilities for the Transport Supervisor will be;

Managing the drivers during the Shift and keeping an eye on drivers on their routes. Keeping in communication with the customer and drivers with delays, breakdowns, tacho hours and any issues.
Allocating jobs to drivers.
Heavy focus around providing fantastic customer service
Management of all driver and HR requirements including, RTW, Sickness & Holidays
Updating spreadsheets and communicating with management on performance
Liaising and understands infringements and can deal with effectively
Informing drivers of vehicle allocations and any changes in their job allocation or route.
Ensure customer commitments are met, working with internal teams, and executing operational tasks as needed.
Manage customer expectations and provide an excellent customer service experience.

Profile
The Transport Supervisor will have had exposure to the following;

Worked within a Similar Transport Operation
Logistics experience within a Transport Operations
You must be selfmotivated and have the ability to hit and exceed targets.
Excellent communication skills.
You must also have good customer services skills to deal daytoday with all enquiries and cultivate relationships with customer and drivers align with Operations team.
You must be able to work under pressure and efficiently within time constraints.
Knowledge of Microsoft Office (Word, Excel, PowerPoint & Outlook).
Transport experience (essential)

A CPC or Class 2 license would be highly adventagous but no essential.

Job Offer
Transport Supervisor