Customer Experience Assistant - Kilmarnock, United Kingdom - East Ayrshire Leisure Trust

East Ayrshire Leisure Trust

Verified Company

Kilmarnock, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Purpose:

Are you enthusiastic and passionate about delivering excellent customer service and programmes within local communities?

Do you want to develop yourself as a Leisure professional?

We are looking for someone who is honest, ambitious, takes responsibility and is accountable for service delivery.

Key Duties Include:
Assist with the day-to-day operations and events at St Joseph's Leisure Centre.
Provide an exceptional Customer Experience.
Organise, prepare and deliver a wide range of planned programmes, activities and events such as Children's sport and activity sessions, birthday parties, social sports programmes.
Undertake a range of administrative duties.
Work collaboratively with service areas and teams.

In return, we offer competitive salaries, exceptional employer pension contribution, generous annual leave and discounted fitness & golf memberships.

Please see the attached Job Specification which outlines all responsibilities and duties for this post.

TO BE CONSIDERED FOR INTERVIEW, CANDIDATES MUST DEMONSTRATE ON THE APPLICATION THAT THEY MEET ALL ESSENTIAL CRITERIA OF THE ATTACHED JOB SPECIFICATION.

Rate of Pay:

Rate of Pay:
£ £13.25 per hour

Hours of work will be 23 hours per week to be worked as follows:
Monday 4.45pm - 9.45pm
Tuesday 4.45pm - 9.45pm
Friday 4.45pm - 9.45pm
Saturday 9.00am - 5.00pm

Responsibilities and Our Values:

Contribute to and deliver excellent customer service, and in doing so promote and recognise the importance of people in delivering our vision and values;
Being honest and demonstrating integrity at all times
Engaging and inclusive with our people, partners and stakeholders
Striving for continuous improvement by being ambitious and aspirational in all that we do
Taking responsibility and being accountable for our organisation and our service delivery

Additional Information:

Employment References

Please note:

PVG members' records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG Scheme Record or Scheme Record Update, if relevant to the post being applied for, will be discussed with the applicant prior to any formal offer of employment being made.