Account Manager - London - Podean

Description

Podean is the leading global marketplace marketing agency. We work with progressive brands across the globe to unlock potential on Amazon and other marketplaces. Our services span eCommerce strategy, content creation and optimization, media management, retail operations, data and analytics, consulting, and social commerce. Recent award wins include Digiday's Best Employer for Remote Employees and Amazon's Global Expansion Partner Award.

We are seeking an experienced Account Manager to partner with high-profile clients and the broader Podean team to develop and execute Amazon and marketplace strategies and unlock incremental brand growth. Client servicing, strategy, program delivery, project management, and analysis will all be key functions in this role with the expectation that the account manager is well‐versed in all aspects of eCommerce strategy including media, creative, and retail solutions.

This role would suit a highly capable go‐getter, looking to take their knowledge and client services experience to the next level, supporting some of the most successful and sophisticated brands on Amazon.

What You'll Do

Partner directly with clients to drive marketplace growth strategies, taking ownership of performance delivery and day‐to‐day account success

Support the development and execution of annual brand, marketing, and promotional plans across Amazon and other marketplaces, facilitating client direction and offering recommendations based on experience

Manage and deliver account roadmaps, proactively identifying opportunities to expand workstreams and grow client investment

Own day‐to‐day client communications, meetings, reporting, and presentations, ensuring clear follow‐up, accountability, and momentum

Act as the internal advocate for your clients, monitoring performance, reviewing Amazon accounts regularly, and coordinating internal teams to deliver against objectives

Work cross‐functionally with retail, media, creative, and sales teams to drive revenue growth and improve overall client performance

Proactively identify and resolve client challenges, confidently recommending solutions while collaborating internally on complex strategic decisions

Support agency growth by identifying upsell opportunities and contributing to new business where relevant

Champion and contribute to marketplace best practices, sharing knowledge with clients and internal teams

Support development of processes, SOPs, and proactive initiatives that improve client delivery and operational efficiency

Use Amazon and marketplace data to lead client business reviews and performance discussions, translating insights into clear actions

Stay up to date with marketplace developments, platform updates, and emerging opportunities, sharing relevant insights with clients

Balance multiple client priorities in a fast‐paced agency environment, maintaining high standards and consistent delivery

What We're Looking For

3+ years' experience in digital media, eCommerce, or marketing, ideally within an agency or marketplace‐focused environment

Strong hands‐on experience managing Amazon and/or other eCommerce marketplace platforms across retail and/ or advertising functions

Proven ability to independently manage multiple client relationships and deliver performance‐driven marketing or eCommerce strategies

Strong commercial awareness, with experience aligning activity to client business goals and revenue growth

Confident communicator, comfortable leading client conversations and presenting to a range of stakeholder levels

Highly organised with strong project management skills and the ability to manage competing priorities across multiple accounts

Demonstrated ability to work collaboratively with cross‐functional teams to deliver integrated client solutions

Strong analytical mindset, able to interpret performance data and translate insights into clear strategic recommendations

Solutions‐focused and adaptable, comfortable working in a dynamic agency environment with evolving client needs and marketplace changes

High level of proficiency in Excel, PowerPoint, and reporting tools used to drive client performance and communication

Why Join Podean?Podean is proud to be recognized as one of Digiday's Best Employers for Remote Employees. We combine the energy of a fast‐growing global agency with the balance and trust of a remote‐first culture.

You'll join a globally connected, award‐winning team that values:

Competitive compensation aligned to experience and market benchmarks

Remote‐first flexibility - work from anywhere, with trust and autonomy

Global collaboration - working with experts across regions and time zones

Career growth and development - opportunities to evolve as we scale

5-Year Sabbatical Travel Stipend - After your 5‐year anniversary, take a fully paid month‐long sabbatical, plus a travel reimbursement to make your experience restorative and inspiring

Positive‐energy culture - grounded in respect, inclusion, and accountability

Meaningful impact helping some of the world's most progressive brands grow

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