Enquiries Consultant - London, United Kingdom - The London Women's Clinic Ltd.

The London Women's Clinic Ltd.

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:
Harley Street

About the company:

JD Healthcare LTD is the holding company of an expanding private healthcare group offering state of the art services in assisted conception and women's health.

Associated with The London Women's Clinic, The London Sperm Bank, The London Egg Bank and Kind IVF as a unified operation, the group is now one of the UK's leading providers of fertility and women's health services.

About the role:

Friday, as well as weekends and evenings on a rota basis.

Job specification:

Responsible for dealing with all new potential patients via the website, and/or patient enquiries via the telephone and to record all necessary information on our CRM platform.
Ensure the potential patient receives all current information prior to their appointment and that all correspondence is professionally presented before sending and in line with requirements.
To attend and promote marketing events, on a rota basis. To meet and greet the attendees, make bookings, keep statistics on the numbers and provide information after the seminars if required.
To strive to meet agreed monthly targets set for LWC.
To liaise with other members of the clinic with regards to patient appointments, as required by the consultants and nurses.
To work in conjunction with Business Co-ordinator and Senior Enquiries Consultant in maintaining/introducing and improving service provision standards and office procedures within the Clinic.

Person specification:

Sympathetic and approachable
Well presented and have excellent written and spoken English.
Commitment to an excellent standard of customer service.
A high standard of administrative and organisational skills.
The ability to work with minimum supervision.
An open and positive attitude to working in a changing environment.
Ability to work well in a team.

Knowledge/Skills/Experience:

The ability to work in a busy office while recognising importance of detail.
Experience with MS Office software.
A background within a similar consultative sales environment would be beneficial.

Qualifications:

Educated with at least 5 GCSE's grade C or above Or work experience demonstrating this level of ability.

Benefits:

24 days' Annual Leave plus public Bank Holidays (based on full time 40hour week) Life Assurance
Childcare vouchers
Learning opportunities
Pension plan
Perkbox (benefits and reward platform)

Job Types:
Full-time, Permanent

Salary:
£27,000.00-£29,000.00 per year

Benefits: