Guest Experience Host - Liverpool, United Kingdom - Lighthouse Hotel Management

Lighthouse Hotel Management

Verified Company

Liverpool, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Lighthouse Hotel Management are recruiting for the exciting role of
Guest Experience Host at our
New Opening Hotel - The Halyard, Rope Walks Liverpool. Reporting to the Guest Experience Manager you will be responsible for assistsing in managing the smooth operation of the Hotel Guest Expereince Team. Ensuring that all brand standards are adhered to and that excellent standards of customer service are delivered.

What Are We Looking For?

Main responsibilities include:

Experience of working in a similar role is beneficial.
Welcoming guests to the hotel in assisting with their luggage, manning the main entrance, and dealing with any last minute enquires.
Liaise closely with the guest experience team and help where necessary.
Provide a genuine, attentive, and friendly service to all our guests.
To be an ambassador for the Halyard as well as someone who embodies our values and behaviours.
5day work shift per week during the day

Flexibility in this role is required as the hours of work are on a shift basis including weekends, early & late shift.

Where Will You Be Working?
The Halyard, Rope Walks Liverpool is a new hotel opening under the IHG Vignette Brand. Which will be the first of the Luxury lifestyle Brans in the UK. Managed by Lighthouse Hotel Management, which is the operational arm of the Molo Hotel Group.

What's In It for You?

Competitive salary and opportunities for career growth within Lighthouse Hotel management family.
Enhanced benefits for all employees including 24/7 access to an online GP
Extensive training and development programs to enhance your skills and knowledge.
Employee / Friend & Family discounts on hotel stays and dining.
Vibrant and inclusive work environment with a diverse team.
Employee recognition programs to celebrate your achievements.
Uniform & Meals on duty provided
Death in service benefit for contracted employees