Customer Service Supervisor - Enfield, United Kingdom - The Range

The Range

Verified Company

Enfield, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

As a result of our expansion plans and our continued ongoing success we are looking to appoint a full time Customer Service Supervisor.

In this role you will oversee the Customer Service Desk and Tills. You will need to be polite and approachable, confident and can remain patient and calm in difficult situations.

What are we looking for?

To be successful in this role you should have problem-solving skills and the ability to think quickly, oversee a team and work on initiative are skills for the role.

You will need to have to have a flexible approach to work duties.

Generally, the Supervisors duties are to assist their Line Manager in his or her duties, providing cover in his or her absence.

The following show the main responsibilities for this position:

To provide excellent customer service
To help minimise stock shrinkage through effective stock and security management.
To help ensure that the team members are providing a courteous and efficient service to customers, treating each customer in a pleasant and helpful manner.
To take responsibility for opening and closing the store as necessary.
To share responsibility for the security of the premises in accordance with Company policy.
To ensure compliance with all of the rules and procedures of the store and the Company.
To ensure compliance with all legal and statutory requirements, with particular reference to the Health and Safety regulations.

Previous experience for a similar company preferred.

Why The Range?
Working for The Range is no ordinary job. We are a Sunday Times Top Track 100 company and one of the UK's fastest growing retailers.

Much of this success is thanks to our talented and passionate teams.

From retail opportunities nationwide to innovative roles in our Head Office and fulfilment positions at our state of the art distribution centres, you're sure to find the role to match your skills and your ambition.