Dott (Data Office Triage Team) Triage Officer - Sidcup, United Kingdom - Metropolitan Police

Metropolitan Police
Metropolitan Police
Verified Company
Sidcup, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Job Title:
DOTT (Data Office Triage Team) Triage Officer

Salary:
£28,511 to £30,504 plus a Location allowance of £1,721. You will receive £28,511 the band minimum. Progress to the band maximum of £30,504 will be via incremental progression.

Location:
Sidcup

Job Role

Sitting
within the Data Governance capability is the Information Rights Unit (IRU). The post holder will work in the Data Office Triage Team (DOTT) within the IRU.


This role is an excellent opportunity for anyone that wants to move into Information Law, as it will provide the role holder with a strong foundation and knowledge, of both the Freedom of Information Act 2000 (FOIA) and Data Protection Act UK General Data Protection (GDPR) legislation.

In addition to the legislative work, you will also learn of other processes we deal with and the workings of the Information Rights Unit and the wider Data Office and organisation.


Strategy and Governance
Strategy and Governance is responsible for providing the Commissioner and Met leaders with expert and intelligent support and frameworks.

These frameworks allow them to lead the organisation strategically, make informed decisions and address effectively the political, partnership, statutory and public environments in which the organisation operates.

The Data Office is the single place of accountability across the Met that:

  • Owns and drives the data compliance and analytics agenda
  • Brings together the accountabilities that are currently dispersed across the Met business areas
  • Consolidates and further develops existing Met data and insight services
  • Enables data sharing and collaboration to serve the public and external partners

Data office is made up of the following capabilities:

  • Data Governance
  • Reporting & Analytics
  • Data Innovation & Service Improvement
  • Data Foundations

We view diversity as fundamental to our success. To tackle today's complex policing challenges, we need a workforce made up from all of London's communities. Applications from across the community are therefore essential.

As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations.

  • Time management/Organisational skills: Demonstrate the ability to work under pressure and to meet deadlines. The jobholder will manage and prioritise their workload, having regard to demand from internal and external customers, rapidly establishing the importance and urgency of any information provided. This will be in accordance with specific statutory timelines
  • Interpersonal skills: A high level of interpersonal skills, demonstrating an ability to develop and maintain positive working relationships and to use own initiative to make sound and fair decisions. The jobholder will need to work cooperatively with other members of their team as well as independently
  • Receiving requests and enquires from the public via our busy mailbox and through the post. Making sure posted correspondence is digitised, so that it can be recorded on our system and processed remotely if necessary. Responding to enquiries with the correct standard reply and taking part in more adhoc enquiries with support from your line manager
  • Logging requests on our case management system, checking the system for duplications before creating a new case on the system while always ensuring that the information entered is correct and free from any errors/typing mistakes. There will also be a need to request and check where appropriate that payment has been made for chargeable services
  • Reviewing each request against the relevant checklist. Making decisions on what actions are required for each specific request for example, deciding whether the request is valid, deciding whether key stakeholders need to be informed and searching for information that had been previously disclosed or it is otherwise in the public domain
  • You will be given full support from your team leader and full training will be provided to all staff on entrance to the service. Each area of work that is undertaken by you in this role will be expected to be accomplished to a high standard in order to pass your probation period
  • Disclosure service: as part of the support to the Data Office, DOTT provide a dispatch service where material is printed out and posted to members of the public. This work is assigned to you on rotation and must be completed within the Sidcup hub. It remains vitally important of course that the correct information is posted to the correct individual and that our case management system is updated with the relevant tracking numbers for the disclosure
  • To clarify the base location is in our Sidcup hub. Full training will be delivered within this location and once you are competent some aspects of this role can be fulfilled from other locations (including occasi
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