Underwriter - Chester, United Kingdom - Specialist Motor Finance Limited

Tom O´Connor

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Tom O´Connor

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Description

Underwriter - Hybrid working - Chester office - up to £30,000

Current shift patterns include.
Monday to Friday - 8am - 6pm - Rota basis, shifts are 8am-4pm or 10am-6pm

Every other Saturday 6.5 hours within the timeframe 7am - 5pm, with a day off in the week

Employee benefits

  • Pension scheme up to 8%
  • 26 days holiday + bank holiday (option to buy an additional 5 days)
  • Employee referral programme
  • Perks at Work
  • Above and Beyond awards
  • Income protection scheme
  • Employee of the Year
  • Long Service awards
  • Discretionary annual bonus
  • Life assurance
  • Discounted gym membership
  • Flexible working
  • Training and exam sponsorship
  • Employee assistance programme
  • Paid volunteer days
  • Social events


Specialist Motor Finance offer hire purchase agreements to customers who are not accepted by the mainstream lenders through a panel of motor introducers.


Key responsibilities:


  • Adherence to prescribed underwriting criteria and policy rules is required as part of the underwriting process, adhering to SMF's lending policies and procedures.
  • Demonstrate responsible lending throughout the Underwriting decision process.
  • Report Money Laundering suspicions to the FCI Team for investigation.
  • Validating customer proof of address and income provided either at payout stage or prepayout, using different methods of income verification i.e. Payslips and Open Banking
  • Identify and respond appropriately to applicants if they appear to be vulnerable customers, tailoring the service that SMF offer appropriately to the individual's needs.
  • Deliver exceptional customer service.
  • Ensure the principles of Treating Customers Fairly are adhered to.
  • Undertake other tasks from timetotime to support the Payouts Department as required.
  • Aid the Underwriting Team Leader and the Credit Risk Operations Manager as required.
  • Quarterly sidebyside meetings to be attended with other SMF New Business Functions, including Payouts and Financial Crime Prevention
  • Demonstrate the company Vision and Values
  • Knowledge and understanding of nonprime consumer credit market.
  • Understanding of regulatory guidelines in practice including the Consumer Credit Directive (CCD), Irresponsible Lending Guidelines (ILG), Data Protection Act (DPA), GDPR, Vulnerable Customers and Money Laundering (AML)
  • Working knowledge of Experian and TransUnion (ShareReport, Callvalidate & the Affordability Report)
  • Analytical and logical approach
  • Excellent telephony skills
  • Excellent communication skills
  • Ability to work under pressure.
  • Problem solving skills.
  • You must act with integrity.
  • You must act with due skill, care, and diligence.
  • You must be open and cooperative with the FCA, the PRA and other regulators.
  • You must pay due regards to the interests of customers and treat them fairly.
  • You must observe proper standards of market conduct.
  • You must act to deliver good outcomes for retail customers.

Job Types:
Full-time, Permanent


Pay:
Up to £30,000.00 per year


Benefits:


  • Casual dress
  • Company events
  • Company pension
  • Free parking
  • Health & wellbeing programme
  • Life insurance
  • Onsite parking
  • Referral programme

Schedule:

  • Monday to Friday
  • Weekend availability

Experience:


  • Underwriting: 1 year (preferred)

Work Location:
Hybrid remote in Chester, CH4 9RF


Reference ID:
Underwriter

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