Business Support Assistant - London, United Kingdom - Transport for London

Transport for London

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Business Support Assistant

041504

Organisation

WORKS MASTER PLANNING

Job

Administration

Position Type

Full Time

Job title:
Business Support Assistant

Band: 1

Salary:
£31,000 per annum

Location:
Southwark, London / Working from home

Contract Type:
TfL

Overview of role

To provide effective professional and comprehensive administrative support to the Head of Department and other team members as required to ensure they have the relevant material for meetings, projects and day to day activities which includes preparing reports, presentations, conducting research and undertaking diary management and administrative functions.

Key Accountabilities

Liaising with other departments to ensure that the Head of Department and senior managers have the requisite material for meetings
Organise and attend meetings, workshops and conferences where appropriate, including facilitating accommodation requests, coordinating audio visual requirements, greeting external attendees, ensuring all attendees are clear on the agenda and ensuring that attendees receive the agenda and materials in advance
Produce clear, high quality presentations and reports, (both adhoc and periodic as required), for internal and external audiences to help with management decisions
Manage a system for effective handling and tracking of work flows and commitments for the Head of Department and management team, taking responsibility to plan and prioritise work activities as directed by the Head of Department and senior managers. Bring to the attention and manage actions delegated by and assigned to the department's management team, ensuring systems are in place to provide regular updates on outstanding actions.
Undertake research on topics and initiatives as directed by the Head of Department and Senior Management Team (e.g. staff engagement activities; reporting, etc.)
Coordinate and ensure timely completion of reporting including supporting the process for intradepartmental and interdepartmental communications, i.e. briefings, newsletters, etc.
Implement and manage effective filing systems, carry out printing, photocopying and other administrative tasks as required
Create shopping carts, goods receipt notes and other financial transactions in the SAP system, tracking and ensuring the delivery of purchases

Skills, Knowledge & Experience

Skills

Attention to Detail
Basic
Business document production (includes Word processing, Spreadsheets and Presentations)
Intermediate
Information Management & reporting
Basic
Monitoring Data Management systems
Basic
TfL Policies and Procedures
Basic

Knowledge

5 GCSEs or equivalent including pass grades in Maths and English
An understanding of Transport issues in the Public Sector Domain

Experience

Good written English with proven experience of report and letter writing.
Experience of working under pressure and to deadlines.
Experience of supporting a large team.
Experience of managing demanding diary commitments on behalf of a senior manager
Experience of representing a senior manager with internal and external interests at all levels
Experience of maintaining and implementing administrative and filing systems

Equality, Diversity and Inclusion

Application Process

Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and cover letter.

Benefits
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow.

Rewards vary according to the business area but mostly include:

Final salary pension scheme
Free travel for you on the TfL network
Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home
30 days annual leave plus public and bank holidays
Private healthcare discounted scheme (optional)
Taxefficient cycletowork programme
Retail, health, leisure and travel offers
Discounted Eurostar travel