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- Assist customers in the showroom, providing excellent service and ensuring their satisfaction with our products and services.
- Effectively communicate with customers over the phone, via text, and through email, keeping them informed of progress and any additional work required.
- Create work invoices and warranty claims using our in-house computer systems, as well as process payments efficiently.
- Promote and sell additional work advised through the Vehicle Health Check process, as well as quote and sell Service Plans to retain customers.
- Stay up-to-date with new digital systems and processes, and contribute to our digitalisation strategy.
- Company Car Scheme: Access up to two company branded vehicles with insurance, servicing, and breakdown & tyre cover included.
- Company Discounts: Exclusive discounts on new cars and a range of aftersales services.
- Pension: Benefit from a generous employer pension contribution of up to 7%.
- Family-Friendly Policies: Enjoy enhanced maternity, paternity, and adoption leave provisions.
- Employee Assistance Programme: Prioritise your wellbeing with access to counselling, practical information, and digital resources.
- Training Opportunities: Develop your skills through a range of training initiatives and e-learning resources.
- Shared Incentive Plan: Invest in the Stellantis Group through our shared incentive plan.
- Health Cash Plan: Claim a percentage of your daily health expenses with our comprehensive health coverage policy.
- Holding a full driving license is essential for this role.
Aftersales Customer Relations Administrator - West of England - Stellantis &You

3 weeks ago

Description
We are seeking a skilled and experienced Automotive Customer Advisor to join our team.
Key Responsibilities:
About Us:
Stellantis &You is an integral part of Stellantis, a leading global automotive manufacturer with a portfolio of iconic brands. We offer a comprehensive benefits package, competitive salary, and bonus opportunities, making us an attractive employer for those looking to develop a successful career.
Benefits:
Requirements:
Contact Information:
Please read our Privacy Policy for more information about Stellantis &You UK, your rights, and how we process your personal data.
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