Clinical Governance and Patient Safety Facilitator - Surbiton, United Kingdom - Your Healthcare CIC

Your Healthcare CIC

Verified Company

Surbiton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Purpose Your Healthcare (YH) is a social enterprise providing a wide range of community health and social care services across the Royal Borough of Kingston upon Thames, and learning disability services in Richmond.

You will work within the Service Effectiveness team to promote continuous quality improvement across Your Healthcare, which is focussed on meeting the diverse needs of the community it works with.

This will support the organisations meaningful compliance with the requirements of the National Patient Safety Strategy and its regulators the Care Quality Commission.

Working in collaboration with the Service Effectiveness Lead/Patient Safety Specialist you will be responsible for the implementation of the Patient Safety Framework.

You will support change by embedding a non-blame culture throughout the organisation, providing additional input to the well-established YH incident reporting and management framework and quality improvement workstreams.

You will support services to implement meaningful and workable changes to their provisions, that are patient and service user centred and developed collaboratively with YH members, our Patient Safety Partners and the community.

You will support the organisation to maximise what goes right and minimise what goes wrong.

Dimensions As a key clinical member of the Service Effectiveness team you will support the development of organisational processes and practices that feed into the clinical governance structures, systems and processes that are in place, within Your Healthcare. These will incorporate measurable, quality improvement activity and provide on-going assurance to the Board and must be fit for internal and external scrutiny. You will be expected to contribute to the development of meaningful and effective collaborative relationships with our key partners across South West London designed to support improved patient safety outcomes that are both efficient and effective.

This post will support the organisations membership to deliver high-quality, well led, safe, caring, effective and responsive care. 4.

Key Result Areas 4.1 Co-ordination To work with the Lead for Service Effectiveness to ensure that YH complies with, and effectively implements, all of the required aspects of national guidance including all aspects of the NHS Patient Safety Strategy, in order to meet its regulatory, legislative and commissioned requirements.

Where relevant and required, this will include meaningful involvement with YH Research projects.

To coordinate quality improvement meetings with frontline services, reflective practice groups and other initiatives across the organisation that support the organisations CQC preparedness and patient safety plan.

This will require regular and ongoing engagement with YH service leads, wider YH members and services users, incorporating their views and experiences.

To provide effective group and individual training to YH committees and YH members which supports and facilitates policy development, ensuring that policies are written and implemented in an accessible and meaningful way.

This will require proactive regard to the requirements of the Equality Act and include audit as a standard measure of successful implementation.

To support the YH Quality and Audit Lead to ensure that audits and their associated reports meet the requirements of the organisation and CQC, ensuring that the recommendations inform measurable changes.

These should support the delivery of high quality and safe care, utilising a SMART no-blame, systems approach.

To contribute to the regular reporting requirements of the Service Effectiveness team, internally and externally, including the provision of outcomes of all aspects of quality and risk management, planning and programme implementation.

4.2 Communication and marketing To develop a range of creative and accessible ways of sharing information and learning, with teams across Your Healthcare, that supports the Patient Safety and wider clinical governance agenda.

To provide expert, highly visible, and collaborative, hands-on support to front-line clinical teams to drive the Patient Safety and governance priorities.

To provide on-going support, expertise and progress reports to the Lead for Service Effectiveness that support internal and external governance reporting 4.3 Performance To be able to demonstrate measurable improvements in patient safety responses, and quality improvement activity, ensuring that governance principles form the foundation of all elements of clinical service delivery, and are embedded in daily practice.

To identify risks and any areas of concern regarding service quality gaps and where further support is required, to ensure safe delivery and continuous quality improvement against required local, national and CQC regulatory standards To support improvements in the quality of incident reporting and handling, ensuring the actions that result from the learning, lead to SMAR