Apprentice Surgery Reception and Administration - Plymouth, United Kingdom - Elm Surgery

Elm Surgery
Elm Surgery
Verified Company
Plymouth, United Kingdom

4 days ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Apprenticeship summary

  • Annual wage
£9,379.50
Wages explained

  • Working week
Monday - Friday - working within shifts initially over 5 days but may change to 4 days. Working times/shifts will be confirmed at interview (30 minutes unpaid lunch break)

Total hours per week: 37.50

  • Apprenticeship level
Intermediate
Level 2 (GCSE)

What will the apprentice be doing?
Responsibilities will vary day to day but will be primarily to support a busy medical reception area. Tasks will include;

  • Booking in patients at reception area
  • Assisting with general enquiries over the phone
  • Booking patients for routine appointments
  • Handling general medical enquiries including liaison with other GP/NHS contacts
  • Assisting with other general administration support tasks such as scanning documents, photocopying of notes/records, filing patient notes and general accurate record keeping tasks
What training will the apprentice take and what qualification will the apprentice get at the end?

  • Customer Service Practitioner Standard
  • Level
  • On the Job training to support role development
  • Off the Job training (College attendance) to support qualification requirements
  • Employer will offer dedicated Off the Job training time to support qualification requirements


  • Functional Skills support

  • Maths/English (if required)
What is the expected career progression after this apprenticeship?

Requirements and prospects

Desired skills and personal qualities
Communication skills, IT skills, Attention to detail, Customer care skills, Administrative skills, Team working, Non judgemental, Patience


Qualifications:

GCSE or equivalent English (Grade A*/- C/4) Desired
GCSE or equivalent Mathematics (Grade A*/- C/4) Desired

Things to consider
About the employer

Elm Surgery is a busy and well-established medical practice that supports over 9500 patients.

Apart from offering clinics to support chronic diseases such as diabetes and asthma, we also support a variety of other medical services including antenatal and postnatal care, minor surgery and various vaccinations to support a variety of illnesses and patients.

Employer
Elm Surgery

Address

123 LEYPARK WALK


PLYMOUTH
PL6 8UF

Training

Training provider
FOCUS TRAINING (SW) LIMITED

Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)


Job Types:
Full-time, Apprenticeship


Salary:
£9,379.50 per year


Schedule:

  • Monday to Friday

Work Location:
One location
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