Warranty and Service Administrator - Kings Langley, United Kingdom - Newstaff Employment Services Ltd.

Newstaff Employment Services Ltd.
Newstaff Employment Services Ltd.
Verified Company
Kings Langley, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Newstaff Employment Services is recruiting for a Warranty and Service Administrator on behalf of our client based in Kings Langley.


Skills Required:

  • Warranty administration experience is advantageous but not essential
  • Strong administrative & IT experience is essential
  • Ability to work well under pressure, handle conflicting demands, identify priorities and schedule work appropriately
  • A friendly but professional manner and able to demonstrate integrity, discretion and objectivity
  • Able to meet deadlines without compromising on the quality of work
  • As you will be working closely with the Service Team and the relevant manufacturers some technical knowledge would be an advantage

Main Duties:

  • Examining completed warranty repair orders, preparing claim forms and supporting material.
  • Ensuring maximum return from the manufacturer for all warranty work including. the issue of credit notes and associated paperwork.
  • Input of manufacturer's warranty payments, Return of warranty parts to manufacturer and Reconciliation of warranty schedule.
  • To keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims.
  • Ensure that all frontline staff complete records correctly when warranty is diagnosed on a vehicle or machine.
  • Maintain relationships with other staff members, specialist repairers and manufacturers' representatives.
  • Maintain knowledge on all warranty procedures and documentation.
  • Following up Machinery & Vehicle Health Checks.
Monday to Friday normal office hours


Salary:
£23,000 pa to £25,000 pa + benefits
More jobs from Newstaff Employment Services Ltd.
See all jobs of Newstaff Employment Services Ltd.