Service Advisor - Horsham, United Kingdom - Perfect Placement Automotive Recruitment

Perfect Placement Automotive Recruitment

Verified Company

Horsham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Service Advisor

required in Horsham, West Sussex

Basic Salary of up to £26,000 (DOE) + OTE £30,000 +

Franchised LCV & Camper-van Main Dealership

Monday to Friday 08:00 - 18:00, 1 in 2 Saturdays 08:00 - 12:00

Our Client a Multi-Site Commercial Vehicle Dealership in the Horsham area is currently looking to hire an experienced Service Advisor for their busy after sales department.

They specialise in the sale of new and used Commercial Vehicles, and servicing and parts for any make or model of car or van.

They are a small team, and have created a friendly place to work, although they run to main dealer standards, the role is less pressured than other positions available in the industry.

They are seeking applicants who like to enjoy going to work, being part of a team, and achieving shared goals to make the department the best in the area

They are situated in a rural area, with a loyal customer base, serving the nearby teams of Haywards Heath, Burgess Hill and Storrington, but most importantly are located opposite the local pub

This role would suit anyone with automotive Aftersales experience, or strong customer service skills with an understanding of vehicles or the automotive trade.

What's in it for you as a Service Advisor?

A Competitive Basic Salary of £26,000 Dependent on experience
A fantastic Bonus Structure OTE of £30,000
A supportive Management Structure

Working Hours Mon

Fri 08:00 18:00, 1 in 2 Sat's 08:00 12:00
Full Systems & Process Training
Future Development Opportunities within a Group.

Duties of a Service Advisor with our Client:

Ensuring the customer receives the best possible customer service and that they are aware of all products and services available.
To deal with customers face to face and over the telephone, recording their requirements as required in a professional & polite manner.
Obtaining relevant information from the customer & transferring this information to a repair order for technicians to operate from.
Always Maintaining customer satisfaction & communication
Utilising labour hours available
Selling additional work & services available
To deliver outstanding customer service
To always maintain Group and Brand standards.

What our client expects of their Service Advisor:

Highly developed interpersonal skills and able to demonstrate experience in a customer facing role.
Able to plan, organise self and meet agreed work deadlines.
Able to assimilate information quickly and provide considered responses.
Strong work ethic and adaptable to change.
Attention to detail and maintains good, accurate quality of work.
PC/ Web literate.
Full clean driving licence.
Retail automotive service experience preferred.

If you are interested in hearing more about this Service Advisor, Service Administrator, Aftersales Advisor, or others we have in Horsham, Worthing, Crawley, Brighton & Hove & West Sussex, please contact Stuart Farry at Perfect Placement.

At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career please get in touch with us today.

We are the leading UK Motor Trade Recruiters with over 1,400 Automotive Vacancies across the whole of the UK