Telesales New Business Consultant - Milton Keynes, United Kingdom - Rightmove

Rightmove

Verified Company

Milton Keynes, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Telesales New Business Consultant - Commercial

Location:
Home Based (some travel required)

Package:
£23,000 - £28,000 basic salary (depending on experience), plus £10,000 uncapped OTE

The Role
An exciting opportunity has emerged to join our Rightmove Commercial Team. Focused on outbound prospecting to generate quality appointments with Commercial Real Estate Agents and Landlords. The role will also involve working closely with our larger accounts to provide excellent customer service and demonstrate value. This additional support provides customers with listing best practice, performance insights, market updates and general account administration.

This is an ideal role for someone who thrives on creating new business opportunities and is motivated by contributing to overall customer growth.

You will be working alongside our Account Management team as well as a variety of other internal teams at Rightmove.

A typical week as a New Business Consultant might involve

Pro actively contact potential prospects and book appointments for Account Managers.
Manage a database of prospects and source your own where necessary
Liaise with internal teams to build internal relationships and deliver the best outcomes for customers and deliver business goals
Contacting existing accounts to establish, build and maintain relationships via telephone & video.
Interpret and explain customer performance data using internal tools to add value and demonstrate ROI
Achievement of monthly KPI's and performance metrics relevant to business requirements
Communicate and build rapport through effective listening
Regular sharing of learnings to colleagues and internal key stakeholders to enhance service and product offering
Consistently create a positive sentiment and build value with our customers
Recording information in relevant databases and ensure CRM's are kept up to date
Attend face to face team meetings and company conferences when required
Demonstrating an excellent knowledge of Rightmove products and services and to deliver training over the telephone

We're looking for someone who

Proven experience of success in a telephone sales environment
Demonstrates the ability to work autonomously and is selfmotivated
Evidence that they can achieve stretched targets/KPI's
The ability to create strong first impressions over the telephone and create the right environment of trust and empathy to build strong initial rapport
Actively exhibits a growth mindset and a willingness to learn, develop and respond to feedback.
Demonstrates strong planning and organisational skills
Understands and utilises a sales process with effective questioning
Shows resilience and tenacity when the going gets tough.
The capability to get through the toughest of gatekeepers
Excellent verbal and written communication skills
Is driven to achieve personal and team objectives whilst demonstrating Rightmove behaviors
The ability to use data in a relevant and an insightful way to potential customers
Has a good working knowledge of Word and Excel

Here is what our Commercial NBC Meredyth has to say

_ "I enjoy my role because it's rewarding to see the impact I have brought to the team as the NBC. My role can be challenging at times but this keeps me motivated and I enjoy getting to speak with and learn from different people every day. Everyone at Rightmove is also very supportive, we all root for each other's success and this makes a huge difference"_

Ultimately, we care much more about the person you are, how you think and approach things, than a list of qualifications and buzzwords on a CV.

Even if you can't say 'yes' to all the above, but are smart, self-motivated and passionate about delivering a great experience to our customers then get in touch.

Flexible/Hybrid working
Rightmove are People, and whilst this role is predominantly a remote, home working role, we do like to get together face to face Bi-Monthly to share best practice, upskill ourselves and attend ongoing training at either our Milton Keynes, London office or Newcastle office to ensure we're maximising opportunities to deliver and develop and of course, create a high-performing team through Trust and great teamwork

About us

Rightmove launched in 2000 and are now an established FTSE 100 company
5m annual visits to Commercial property pages on Rightmove
Did you know 66% of our commercial audience is Unique?

Did you know

Rightmove was meant to be called 'Doorknob.' But it didn't quite have the same ring to it
There have been eight weddings between Rightmove colleagues over the past 16 years
We still have employee #1 working at Rightmove