Head of Quality Assurance - Colchester, United Kingdom - Consensus Head Office
Description
Head of Quality Assurance
We're recruiting for a Head of Quality Assurance to lead, support and inspire the team to provide the organization with timely and robust oversight and insight on the quality of service provision across all Consensus services.
As someone who prioritises our people and the quality of the services we provide, we are looking for individual who will act as a role model to promote the organisation's visions and values at all times.
Purpose of the Head of Quality Assurance
Other responsibilities include:
- To continually develop the Consensus Quality Assurance Framework aligned with latest regulatory guidance and legislation
- To lead, develop and manage the quality auditors and quality checkers ensuring they are knowledgeable and familiar with regulations
- To work closely with operational teams to ensure appropriate responses in relation to intelligence and risk
- To manage and develop the risk profile process
- To lead on all regulatory registration activity (CQC, CIW and CIS) and support operations in their decision making on regulatory registration and inspection matters
- To provide the organisation with information to promote 100% compliance across all services
- These duties are not exhaustive, and a full Role Profile is available on request._
The Head of Quality Assurance will:
- Be educated to Degree Level or equivalent, preferably holding a recognised qualification in social work, nursing or social care
- Have knowledge of Quality Assurance systems/processes and audit tools
- Have an understanding of all regulatory requirements across England, Wales and Scotland
- Demonstrate an ability to translate theory into practice in a personcentred way
- Ability to manage and develop comprehensive reporting systems and analysis of information
- Have excellent communication skills verbal and written with strong leadership and interpersonal skills
- Have a flexible approach to workload within the team and managing their own time
- Be able to work across boundaries to support best practice
- Be willing and able to travel and visit services 23 days per week
- Have a ability to understand risk, impact and recommend remedial action
We're looking for the following experience:
- 2 years' experience at management level in health and social care
- Experience of working in quality assurance is preferable.
- Experience of caring for people with learning disabilities.
Our Benefits
- Life assurance benefit of twice annual basic salary
- Comprehensive induction and excellent training
- Recognition Awards, including long service awards
- Cycle to work Scheme
- Employee benefits platform providing discounts at over 150 retailers
- Employee Assistance Programme, confidential telephone counselling and legal advice
- Health & Wellbeing portal
Our Values
We love to work with people who share our values, to ensure the highest standards of support for the people who live in our homes, their families, and the commissioners we work with.
Choice & Respect | Ambition & Imagination | Reliability & Professionalism:
- **Honesty & Integrity | Responsibility & Accountability | Inclusive & Supportive
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