Sales & Service Administrator - Rail - Lye, United Kingdom - Arbil Limited

Arbil Limited
Arbil Limited
Verified Company
Lye, United Kingdom

1 day ago

Tom O´Connor

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Tom O´Connor

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Description
Arbil Limited| Job Description


Date issued:
April 2023


Job title:
Sales & Service Administrator


Accountable to:
Rail Operations Manager; Directors


Division:
Rail


Location:
Lye


Job Purpose:

Arbil Limited, a well established business with ambitious growth plans, is looking to recruit a
full-time Sales & Service Administrator for its Rail & Service Division based in Lye, West Midlands.

high quality service administration and sales support to the department.


Accountabilities:

Key Duties & Responsibilities

  • Inputting sales and repair quotations on to Sage system.
***Production of delivery paperwork, invoices, test certificates and purchase orders.
***Production & completion of works orders
***Dealing with customer & supplier enquiries
***Prioritising Engineers work flow
***Organising transport logistics
***Managing diaries for on-site Engineers
***Monitoring and maintaining price files as appropriate
***Liaising with other team members and departments
***Provide support and assistance to the Operations Manager & Rail Sales Controller
***Carrying out general admin. and office duties

Essential Requirements for Job at Competent Level of Performance:

  • Previous experience in a sales administration role and/or service environment
***Excellent organisational and problem solving skills
***High attention to detail
***Ability to multi-task and prioritise under pressure
***Excellent communication skills with stakeholders at all levels.

  • Excellent timemanagement skills with a flexible approach and a 'can do' attitude
***Proficient in the use of Microsoft packages including Word, Excel & Outlook
***Proficient in the use of CRM systems. (Knowledge of Sage an advantage)

Arbil Limited| Job Description
***A flexible and conscientious approach to work in order to meet deadlines

& targets

  • Pleasant approachable manner
***Knowledge of the Rail Industry an advantage

  • Flexibility that includes the potential to assist other departments and locations within Arbil
  • Ability to form constructive relationships with colleagues across the group and to interact
with Corporate functions such as Finance, Marketing and QA / H&S

  • UK driving licence to undertake travel to customers, suppliers and other relevant parties

Experience Required:


  • Rail Industry
  • Sales or Service (preferably both) and Hire
  • Customer account management

Personality:


  • Self motivated and able to work under own initiative
  • Conscientious approach
  • Experience and maturity to ensure commercial success

Communications:

-
Internal:Staff at all levels including members of other divisions and those in corporate

roles
-
External:Customers (existing and potential), suppliers, and all other relevant stakeholders
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