Receptionist Administrator Apprentice - Emsworth, United Kingdom - Peta Ltd

Peta Ltd

Verified Company

Emsworth, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About The Role:

PETA Ltd are proud to be working with an established solicitors to recruit a Receptionist Administrator Apprentice.

Do you have an interest in administration and law? Are you looking to kickstart your career in the legal field? If the answer is YES, we could have the ideal role for you.

The Receptionist Administrator Apprentice will ensure the efficient and effective management of reception and undertake general administration duties.

Training to be provided:

Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.

About the role:

The Receptionist Administrator will be responsible for the following duties:

Greeting clients and visitors in a friendly, professional manner and keeping them well informed whilst dealing with their query
Providing new clients with the relevant paperwork for completion
Managing the switchboard, answer and transferring calls in a timely and efficient manner ensuring that full details of the client are taken
Ensuring reception area, waiting areas and interview rooms are clean, safe and tidy
Taking accurate messages in the absence of the fee earner or secretary
Keeping accurate records of all visitors/documents delivered and staff whereabouts
Post opening post daily, collecting outgoing post and preparing for collection by either Royal Mail or DX
Opening and closing new files for all departments, electronically using DPS and creating new file & sling for manual records
Packaging, indexing closed files and archiving in basement
Inputting time recording data and preparing weekly statistical report for distribution
Inputting data in a timely and efficient manner
Typing attendance notes
Opening and closing of the reception area
Receiving and storing stationary items and reordering toners/printers when required
Complying with Law Society/ Lexcel standards/office manual
Marketing
Reviewing and communicating on Client feedback through Social Media/Google
Raising company profile through social media
Reviewing and communicating through the company Facebook page
Reviewing A2 IT profiling

What are the career prospects at Andrew & Andrew Solicitors Limited?

Essential Skills:

It is essential that the Receptionist Administrator has the following skills and personal qualities:

Proven organisational skills
Ability to deal with difficult situations using tact and diplomacy
Effective IT skills
Customer service experience
Experience using social media
GCSEs in maths and English with at least a grade C / 4 are required

About Us:

Established since 1954, Andrew & Andrew have been providing a high quality, professional and reliable service across the nation for over 60 years.

We are well known and well respected within Hampshire, Portsmouth and surrounding areas, as well as successfully assisting clients throughout the United Kingdom.

We pride ourselves on our friendly and supportive approach to our clients. Our dedicated and varied team will always provide you with the best advice to suit your circumstances.

Company Benefits: