Business Development Assistant - Saffron Walden, United Kingdom - Saffron Building Society

Tom O´Connor

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Tom O´Connor

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Description

About Us
We all know happiness comes from within. And it's no different with Money Happiness.

It starts right here At Saffron BS we're ready to build it, inspire it and celebrate it with our members, people and communities.


So whatever that 'happy' is - from picking up the keys, to saving for that big day - we're here with open arms, curious minds and the kettle on.

Ready to cheer our members on when they're winning, or build them back up when things haven't gone to plan.

Andwhy? Because that's what families do.

For us, this is much more than a job. We're here to make things better, roll up our sleeves and think what's next to rebuild.

Our people are the beating heart of Saffron and it takes each and every one of us to provide the service we're proud of.

So bring you Your energy, an abundance of team spirit and your hunger to help.

Together we are building happy.


The Role
We are recruiting for a broker focused
Business Development Assistant to join our award winning intermediary team.

This is an excellent opportunity for a confident phone-based communicator and influential individual to develop their careerwithin the Mortgage world.


Our successful Business Development Assistants play a vital role in our mortgage business development team by supporting the Business Development Managers with their accounts in order to ensure that key relationships flourish.

Our BD team have some of thehighest engagement and happiness scores across the Society and work as a collaborative and supportive team.


Key Responsibilities (not limited to)

  • Manage LiveChat and provide online support to intermediaries and brokers
  • Enable all Intermediaries to have an understanding of relevant criteria and products as well being able to submit new mortgage business
  • Ensure all new broker registrations are actioned within 24 hours to enable Intermediaries to submit business and send the welcome calls to the relevant Telephone BDM's
  • Working crossfunctionally with our Mortgage processing and servicing and Underwriters to support the whole broker journey
  • Provide brokers with direction and guidance to the website and relevant pages/links where information can be found

About You

  • Passionate about building excellence through delivering a service you can be proud of
  • Excellent communication skills to build strong connections with our broker community
  • Confident and capable telephone manner and a genuine ease when being on the phone to our brokers
  • Respectful and kind; the way we treat each other sets the tone for how we treat our customers

Rewards & Benefits

Contract:
Permanent


Salary:
£23k basic salary

Hours: 35 hours per week

  • Flexible working; this is a home based role with inhouse training and meetings when requested by management
  • Competitive recognition Scheme
  • Discounts through Saffron rewards
  • Annual bonus scheme
  • Physical, mental and financial wellbeing support
  • Pension, Life Assurance & Income Protection
  • Holiday exchange
and lots get in touch to find out more

At Saffron, we are committed to building happy; for our communities, members and each other.

We do this through attracting and building a diverse group of talent and encouraging an inclusive environment which fosters a sense of belonging for all.

We hirethe best people, and have a collaborative culture where everybody's uniqueness is celebrated and respected. We recognise the strength in having a diverse workforce; adding different perspectives, ideas and values. We are inspired to leave a legacy for ourcommunities and each other.

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