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  • IT Support Engineer - Chippenham - Oakforduk

    Oakforduk
    Oakforduk Chippenham

    4 days ago

    Default job background
    Description

    We are seeking an IT Support Engineer to join our team at Oakford Technology Ltd. in Chippenham, working full-time on a permanent basis.

    About Oakford Technology Ltd.

    Oakford is a substantial Cloud and Managed Service Provider supplying technical services across the South West from our bases in Wiltshire and Dorset. We offer the full spectrum of IT from consultancy and support through to project delivery and installation.

    Job Summary

    The IT Support Engineer is a varied and challenging role that involves visiting customers on both a scheduled and ad-hoc basis to maintain systems and provide high-quality IT support. You will also have regular opportunities to make valuable contributions to the delivery of IT projects.

    Main Responsibilities

    This role requires you to:

    • Visit customers on a scheduled and ad-hoc basis to maintain systems and provide high-quality IT support.
    • Perform various tasks to support service or system maintenance and IT project delivery.
    • Maintain a positive working relationship with customers.
    • Assist other teams with their tasks if called upon.

    Requirements

    To be successful in this role, you must have:

    • At least 1 year of IT Support experience.
    • Active Directory and Microsoft 365 administration/support.
    • Troubleshooting and supporting modern desktop environments (Windows 10/macOS).
    • An understanding of computer and server components, networks, and infrastructure.
    • A valid driving license.
    • Poor communication skills are not acceptable; you must be able to communicate effectively.
    • A genuine passion for delivering exceptional customer service.
    • Excellent time management and priority determination skills.
    • The ability to maintain a high standard of work and professionalism.
    • The ability to work as part of a team, providing feedback and supporting colleagues.
    • An enhanced DBS check is required, which will be conducted by the company and must remain clean.

    Please note that experience working within Education is highly desirable.

    What We Offer

    In return for your hard work and dedication, we offer:

    • A competitive salary of £25,200 - £26,500 per annum, dependent on experience.
    • Ongoing training and pathways to enhance your technical skills.
    • A company vehicle for business use.
    • 24 days paid holiday + Bank Holidays.
    • An onsite fitness suite.
    • A childcare scheme, eyecare scheme, and cycle-to-work scheme.
    • A perk scheme.
    • Employment anniversary awards.
    • Company-funded social events.
    • A workplace pension scheme.
    • A supportive and collaborative team environment.

    We look forward to hearing from you. Please click APPLY NOW to submit your application. Your data will be handled in line with GDPR.


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