Support Medical Secretary - Port Talbot, United Kingdom - Cwm Taf Morgannwg University Health Board
Description
As Support Secretary the postholder will be required to provide a range of secretarial and clerical services to support the smooth running of day to day operational issues for the supporting the Clinical Teams, thus enabling a whole team approach with the aim of improving patient services and care.
The Support Secretary will be expected to portray a positive image and be able to liaise in a professional manner with clients, colleagues and visitors.
The Child and Adolescent Mental Health Directorate are looking to appoint one full time enthusiastic and suitably qualified Support Medical Secretary.
The main purpose of this post will be to provide Secretarial office duties such as transcribing medical correspondence, audio typing, clerking clinics at other hospital sites, undertake mail and filing duties, retrieving patients medical notes, managing patient pathways via WPAS, as well as handling queries from patients, relatives, carers and external partners on a regular day to day basis.
They will need to be able to work using their own initiative while also working well as a team member.
It would be an advantage if the post holder was familiar with the NHS information systems and in particular WPAS (Myrddin).
An understanding of customer care and meeting the needs of the general public is necessary for this position, therefore an excellent telephone and communication manner will need to be demonstrated.
Our philosophy Cwm Taf Cares is at the heart of everything we do as we are committed to the health, wellbeing and development of our staff.
Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.
Use in-depth knowledge of a range of secretarial procedures to include medical terminology and medical audio/copy typing along with minute taking to support the Consultant Child Psychiatrist and clinical team.
The emphasis within the team will be on team working, sharing of knowledge and experience for the overall benefit of the organisation.
Also to ensure that through personal development the postholder should assist in the implementation of Cwm Taf Morgannwg University Health Board policies and procedures in order to achieve required organisational objectives.
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