Catering Supervisor - Coventry, United Kingdom - The Romero Catholic Academy

Tom O´Connor

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Tom O´Connor

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Description

The post-holder will, by personal example, promote the Catholic ethos and Mission of the Academy, ensuring that it permeates all aspects of the life of the school at which it is working.

This job description may be amended at any time, following consultation between the Manager and the Post-holder. It will be reviewed annually.


Specific Responsibilities:


  • To ensure food production, standards, costs & menu planning are carried out in a timely fashion, as agreed with the Academy Catering Manager.
  • To carry out the smooth and efficient running of the school's catering operation as appropriate.
  • To assist the Academy Catering Manager with developing new menus.
  • To compile food orders for their Schools.
  • To plan, prepare, cook and present food to the standards required by The Romero Catholic Academy.
  • To ensure that The Romero Catholic Academy's reputation for excellent food and service is enhanced with the customers.

Client Service:


  • To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded.
  • To be customer focused at all times; approachable and quick to exceed expectations in fulfilling customer needs.
  • To ensure all food is cooked, presented and served in line with The Romero Catholic Academy's standards, using innovation in the method and style of presentation and food service.

People Management:


  • To assess kitchen team performance and recognise training needs and potential as appropriate.
  • To assist in the development of the kitchen team by empowering it, supporting it, encouraging it and maintaining an 'open door' policy.
  • To motivate and lead by example, ensuring you and your team have fun at work and are proud of your efforts.
  • To treat your team at location as you would expect to be treated.
  • In support of the Academy Catering Manager complete annual performance reviews of catering staff within your home School.
  • To continuously assess and analyse the effectiveness and performance of catering staff within your home School.

Financial Management:


  • To ensure all financial controls, costings, wastage and orders are met within
the school budget.

  • To ensure purchasing is made using nominated suppliers and a system for quality and credit controls is maintained.

Health & Safety, Food Safety, the Environment:

  • To ensure that the kitchen meets statutory and company requirements of Health and Safety, Food Safety and environmental legislation and procedures.
  • To ensure all equipment is well maintained and is in good working order.
  • To ensure safe working practices are followed and equipment faults are reported to the Academy Catering Manager.
  • To ensure that all Academy procedures and work instructions are fully understood and practised by all employees.
  • To promote and encourage environmental improvement initiatives as appropriate within the business.

Additional Responsibilities:


  • To ensure compliance with the Academy's policy on safer recruitment and safeguarding children and young adults at all times whilst at work.
  • To take responsibility for contributing towards your own development with the guidance of the Academy Catering Manager and attending training courses as identified.
  • To show commitment to Academy values in all aspects of your role.
  • To act as a positive ambassador for the Academy.
  • To attend to any reasonable request made by the Academy.


All duties and responsibilities must be carried out with due regard to the Romero Catholic Academy's Health and Safety Policy.


Post holders will be accountable for carrying out all duties and responsibilities with due regard to the Romero Catholic Academy's Equal Opportunities Policy.

Duties which include processing of any personal data, must be undertaken within the corporate General Data Protection Regulations and Data Protection Act


Essential

Desirable

Evidence

Qualifications/Education:

GCSE's - (Maths and English) or relevant Apprenticeship

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Level 3 NVQ / Diploma qualification or equivalent

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Food Hygiene Certificate

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A


Knowledge, Skills & Experience:

Strong Supervisory experience

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Successful background in catering

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Contract catering background

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Ability to display a real passion for food and customer service

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Excellent organisational skills

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Demonstrate analytical approach to problem solving

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Ability to plan ahead

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Ability to work on own initiative

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Excellent communicator at all levels

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Good numeracy skills

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Proficient using computers

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Good delegation and influencing skills

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Flair and innovative with menus and food presentation

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Good presentation and negotiating skills

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Effective at time management

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Personal Qualities:

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Diplomatic

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Comfortable dealing with employees at all levels

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Proactive

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Collaborative, works well in a team

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