Operational Team Lead - Lancing, United Kingdom - Sussex Community NHS Foundation Trust
Description
This is an exciting opportunity to lead and support a team of nurses, health care assistants and night support workers in the West Sussex Overnight Service.
The role is accountable for working with the General Manager and Clinical Service Manager and the wider Senior Management Team to ensure the operational delivery of a high quality and efficient service.
We are looking for a caring, enthusiastic, motivated, patient-focused, and committed Operational team leader, with a passion for supporting your colleagues to join the Overnight Team covering West Sussex sites.
The successful applicant will be extremely organised and can work independently under their own initiative whilst recognising the importance and value of working using a multidisciplinary team approach.
Applicants must be a registered HCP and be able to demonstrate up to date clinical knowledge, as well as having a broad range of experience working within the NHS.
It is essential that applicants hold a full UK driving license and have a car available for work, as the Overnight Team Lead will be required to travel between SCFT community sites.
- To line manage allocated staff to include, recruitment process, sickness and absence monitoring and disciplinary/ performance issues.
- To report, investigate and manage incidents, sharing learning from incidents and risk with the team and wider organisation as appropriate.
- To manage complaints in accordance with Trust policy and share learning across the team.
- To work with multi-disciplinary leads to deliver services that support skill sharing across professions and bandings and develops a competency driven, flexible and responsive workforce.
- To ensure complaints are managed in accordance with Trust policy and share learning across the team
- To ensure all staff attend statutory and mandatory training.
- To work alongside other leads to manage the support staff workloads, integrating skill sharing initiatives.
- To support undergraduate student placements within the relevant areas of work and support the clinical staff supervising the students.
- To provide performance information to service managers to support the delivery of KPIs, management of demand and capacity and to inform future workforce, skill mix requirements and service development.
- Monitor clinical governance, risk and clinical audit to ensure safe service delivery
Sussex Community NHS Foundation Trust (SCFT) deliver a range of health and care services to more than 10,000 adults and children every day: working in care homes, clinics, intermediate care units, people's own homes, GP surgeries, schools, and other community venues across the region.
Our vision is to provide excellent care at the heart of the community and achieving the highest level of service is our top priority.
We are proud to support our staff and offer:
- Over 8,400 full time, part time and bank staff members
- July 2018 Care Quality Commission (CQC) rating of 'Good' with 'Outstanding' features
- Flexible working patterns offered across all services.
- Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
- Accredited Level 3 Disability Confident Leader
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