Customer Experience Supervisor - London, United Kingdom - Ambassador Theatre Group

Ambassador Theatre Group

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role:

Front of House

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Salary:

£14.21 per hour

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Type:

Fixed Term Contract - Full Time

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Closing Date: at 12:00

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Location:

Savoy Theatre
London
Greater London
WC2R 0ET

Customer Experience Supervisor
Opened in 1881, the Savoy Theatre in London was designed by C.I. Phipps and decorated by Collinson & Locke. The Savoy became famous as the first public building in the world to be lit by incandescent electric lights.

In October 2005, the Ambassador Theatre Group and Tulbart LLC bought the Savoy Theatre and started a run of productions that would change the face of the West End, including Trevor Nunn's acclaimed production of 'Porgy and Bess', Henry Goodman in 'Fiddler on the Roof', and 'Carousel' starring Lesley Garrett.

In 2019 Dolly Parton brought her show '9 to - The Musical' to the Savoy Theatre and this was followed in 2021 with a 2-year run of 'Pretty Woman', acclaimed play 'A Little Life' with James Norton, Jamie Lloyd's 'Sunset Boulevard' starring Nicole Scherzinger and Plaza Suite starring Sarah Jessica Parker and Matthew Broderick.

Costs
To help lead a team that will deliver and exceed targets; and proactively contribute to the venues profitability by initiating ideas, systems and projects which will maximize sales and minimize costs.

Culture

To help build a positive, forward thinking, innovative and customer focused culture within the team and to develop and nurture a strong multiskilled and adaptable workforce.

Customer

To ensure the customer is at the centre of everything we do, and that the wider team have a continuous awareness of, and will to deliver and exceed, all customers' expectations

Ambassador

To help build and protect key relationships with Customers, Promoters, external suppliers, and internal colleagues Key Responsibilities

Interested? Download a copy of our Job Description for further details.

If you'd like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion.

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at and

Closing Date:

at 12:00