Service Administrator - York, United Kingdom - Walton Group Catering

Walton Group Catering
Walton Group Catering
Verified Company
York, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
To provide a flexible range of duties across the group; supporting a high standard of administration and customer service. Supporting the teams in 3 linked businesses; with a co-ordinated approach to service delivery.

To provide support organising engineers for jobs and working with service manager to complete reactive and planned maintenance jobs for customers.

Hours of work - 9am to 5pm Monday to Friday

Main


Responsibilities:

First point of contact on the telephone - providing an excellent customer facing approach to all callers.

Booking and liasing with engineers

answering the telephone

Organise the office, filing and record keeping in line with GDPR/data protection

Updating spreadsheets and records

Skills and Experience

  • Previous administration experience is essential
  • Highly organised and able to multi task effectively
  • Have excellent customer service skills
  • Good working knowledge of Microsoft office
Standards of Behaviour - You must be committed to the delivery of high quality services.

Health and Safety - All employees have a responsibility to abide by the safety practices and

codes authorised by the company. They have an equal responsibility with management for

maintaining safe working practices.

£18, £20,000.00 per year


COVID-19 considerations:
All surfaces sanitised regularly, all staff maintain social distancing and where a mask when walking around the building


Salary:
£18,000.00-£21,000.00 per year


Schedule:

  • Monday to Friday
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