Sales Administrator - Cheltenham, United Kingdom - Reed Business Support
Description
An exciting opportunity has become available to work for one of my clients on the outskirts of Cheltenham who are looking for a Customer Services Co-ordinator to join their dynamic and friendly team.
Responsibilities:
- Process customer orders (telephone, electronically, face to face, fax) correctly and efficiently
- Follow up customer enquiries and ensure completion
- Liaison with carriers
- Matching and filing (orders & invoices)
- Daily reports
- CRM processing
- Proactive customer support calls to all assigned customers (logged and communicated to Area Manager)
- Log Customer Complaints
- Key customer order reconciliation
- Proposal support
- Periodic field covisits with assigned Area Manager / Sales Representative
- Good administration skills
- Computer literate including word and excel
- Good communication skills
- Ability to pick up new systems
- Ability to work under pressure
- Previous experience in an officebased role
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