Quality Assurance Lead - Reading, United Kingdom - Thames Water Utilites

Thames Water Utilites

Verified Company

Reading, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

ServiceNow QA Lead

This role will be based in our Clearwater Court, Reading. Hybrid working arrangements available.

Who are we?
Thames Water is the UK's largest water and wastewater company.

We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.

At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.

In Team Digital, we're planning for a future where the technology solutions we co-create and design enable us to achieve our goal to protect our greatest natural resource and allow our customers, communities, and the environment to thrive.

We are looking for a Quality Assurance (QA) lead engineer to develop and execute exploratory and automated tests to ensure product quality.

Primarily working on the ServiceNow product, the QA lead engineer responsibilities include designing and implementing tests, debugging and defining corrective actions.

You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)

Primarily you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.

You will use your knowledge and expertise to enhance the end-to-end testing cycle and, where possible, introduce automation to streamline the test process.

You will be willing to assist the development of others whilst also developing your own knowledge. You will ensure best practice is followed and look for opportunities for improvement.

What you'll be doing

Review requirements, specifications and technical design documents to provide timely and meaningful feedback
Create detailed, comprehensive and wellstructured test plans and test cases
Design, develop and execute automation scripts using opensource tools
Liaise with internal teams (e.g. developers and product managers) to identify system requirement
Investigate the causes of nonconforming software and train users to implement solution
Participate within team DevOps ceremonies (sprint planning, show and tell, sprint review etc) providing valued input
Stay up to date with new testing tools and test strategies

Your Skills

Strong knowledge of software QA methodologies, tools and processes
A background of, or familiarity with, the ServiceNow product
Proven work experience in software development
Experience in writing clear, concise and comprehensive test plans and test cases
Handson experience with automated testing tools
Working knowledge of test management software (e.g. Azure DevOps, qTest, Jira, Zephyr) and SQL
Experience working in an Agile/Scrum development process

As a team, our vision is to create an everyday digital experience for the people we serve - our customers - by putting them at the heart of everything we do.

As part of our award-winning team you'll help the business become an intelligent, connected organisation in order to deliver our digital transformation and turnaround..

as part of the Digital team what role are they playing in making this happen.

What you should bring to the role
We want to bring together a team of brilliant tech minds with game changing ideas.

We're looking for people who will help us re-imagine the way we work and the way we get things done:

A truly digital mindset. Open to collaboration. Open to risk. Open to new ways of doing things.
Obsessed with data. Obsessed with excellence.
People who think and behave differently to the way we do. People who don't want to just be another cog in the machine.

What's in it for you?

It's an incredibly exciting time to join Team Digital, the best people to tell you why, are the people in our team.

Take a look at the video below to find out what they think.

We're proud of the positive ways of working we've adopted during the pandemic, creating a more flexible and dynamic environment so all our colleagues can thrive
. For our office-based roles we're moving to a hybrid approach with various options across working from home, office and our sites.

Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner.

If you join our team, you'll enjoy a fulfilling career, flexible working arrangements and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Find out more about working at Thames Water

We deliver life's essential service so our customers, communities and the environment can t