Intermediate Content Designer - Bristol, United Kingdom - Hippo Digital Limited

Tom O´Connor

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Tom O´Connor

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Description

About The Role
Hippo Digital is recruiting for
intermediate consultants in content design.

Content designers ensure that people get the information they need, when and where they need it, in a format that's right for them.


They work with user researchers, UX or interaction designers and other members of a multidisciplinary team to identify what people need from an end to end service, and design content to meet those needs.


As an intermediate consultant specialising in content design, you'll come to Hippo with strong content design skills and some experience of advising others on how to produce user-centred content.

In return, we'll provide exciting opportunities to develop further within your profession and as a consultant with clients.


As an intermediate content design consultant, you'll:

  • help clients explore and solve problems using content design, people-centred design and Agile methodologies
- work in multidisciplinary teams to design services that meet identified user needs
- champion inclusive approaches and styles within content design
- participate in Hippo's design communities of practice
- establish and manage relationships with clients and stakeholders
- support Hippo in recruitment, events, blog-writing and winning new business
- promote Hippo values


Skills and experience that you need

As an intermediate content design consultant, you'll need:

  • accurate writing skills and be able to refer to and contribute to style guides
- knowledge of the user research process, and know how to contribute to discussion guides, research reports, and take notes in research sessions
- the ability to put content strategy into practice
- experience of designing accessible, inclusive content
- the proven ability to use data, web analytics and research to plan, maintain and evaluate content
- experience of using a content management system
- the proven ability to make complicated information easy to understand
- working knowledge of the Government Digital Service (GDS) Digital Standard and Central Digital and Data Office (CDDO) assessments
- understanding of other roles within a multidisciplinary Agile team (for example UX designer, user researcher, product owner, delivery manager, developer)
- experience of sharing your work - this could be through a peer review or sub-editing process, group content crits, community meet-ups or show and tells
- experience of working with design patterns and content patterns
- good consultancy skills (for example, managing stakeholders and helping colleagues explore how content design can help them solve complex problems)
- the ability to champion content design, people-centred design and Agile methodologies


It would be great if you had:

  • an understanding of information architecture
- experience of using content audits to implement a content maintenance plan
- experience of using design software such as Miro, Figma, Sketch or the GOV.UK prototyping kit
- experience of Agile ways of working through the project cycle (Discovery, Alpha, Beta, live)


What makes us great
As well as a competitive salary which we're transparent about from the outset, you can also expect a range of benefits:

  • Contributory pension scheme (Hippo 6% with employee contributions of 2%)
  • 25 days holiday plus UK public holidays
  • Perkbox access for a wide range of discounts
  • Critical illness cover
  • Life assurance and death in service cover
  • Volunteer days
  • Cycletowork scheme for the avid cyclists
  • Salary sacrifice electric vehicles scheme
  • Season ticket loans
  • Financial and general wellbeing sessions
  • Flexible benefits scheme with options of:
  • private health cover
- private dental cover
- additional company pension contributions
- additional holidays (up to an extra 2 days)
- wellbeing contribution
- charity contributions
- tree planting


Hi, we're Hippo.
We are a full-service digital consultancy. We deliver meaningful transformation by combining data-informed evidence, human-centred design and digital engineering.

By combining all three disciplines, we approach problems on a human level and provide end-to-end solutions, solving whole problems for organisations from concept to reality, supporting innovation and continuous improvement.

We partner with our customers to successfully delivers transformational programmes and help them thrive as modern digital organisations. With a strong people-focused culture and vibrant community, Hippo continues expanding its portfolio of public-sector and private-sector customers. We aspire to add value and leave a lasting benefit within those institutes. Our philosophy is to ensure the user is at the core of everything we do, research, design and deliver.

Collaborating with us means embracing a digital-first strategy with people-first design, which will genuinely create lasting change and positive impact.

What makes Hippo unique is our amazing people and the great culture that we have built. Join the H

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