Receptionist/administrator - Bristol, United Kingdom - Alder King

Alder King

Verified Company

Bristol, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

EXPERTISE. PARTNERSHIP. RESULTS.
These are the foundations on which Alder King has built its reputation over the past 100 years.

Today, we are a progressive and successful top 25 UK property consultancy, working with clients locally, regionally and nationally, adding value at every stage of the property life cycle.

We've developed a way of working that clients trust. High-level partner involvement. Multi-disciplinary team approach. Proactive collaboration. Diverse networks and relationships. Discipline, sector and geographical expertise. All delivered with a practical, professional and friendly approach.

PURPOSE OF ROLE

Our receptionists are the first point of contact for visitors calling or clients visiting our office and are our brand ambassadors.

Key duties include welcoming clients and visitors to the office, handling switchboard calls, organising and preparing hospitality and offering administrative support to the Firm.

Every task undertaken must be delivered with an exceptional customer service approach.

This position also works closely with and supports teams within the firm by providing flexible and professional administrative support.

RESPONSIBILITIES

Meeting, greeting and interacting with clients and staff offering excellent client service.
Hospitality duties, including setting up meeting rooms, putting our refreshments and keeping client areas clean and tidy and to a high standard.
Carrying our administrative duties as requested by your line manager.
Post duties, recycling and confidential shedding.
Maintain dead filing collections / deliveries
Monitor stationery and replenish as required. This includes Marketing merchandise.
Photocopying, filing, mail shots and binding as required.
Maintain car park bookings, collections/deliveries from couriers, collection/return of keys and passes.
Undertake any reasonable task commensurate with this level of position as requested by either your line manager or the Senior Partner.

GENERAL

Uphold the Firm's values at all times during both internal and external dealings.
Proactively seek out and attend relevant networking events in order to nurture and grow the Firm's client contacts with the view to generating growth.
Consistently produce high quality work which, at a minimum, meets client's expectations. In addition, work collaboratively with third parties as appropriate to ensure you exceed client requirements.
Willingly share relevant and appropriate knowledge with colleagues and support their development as required.

QUALITIES AND QUALIFICATIONS

Fluent with all Microsoft packages and relevant to the role IT packages.
A highly motivated commercial approach, with ability to work as part of a team and be a selfstarter working on your own initiative.
Have resilience to work under pressure; have excellent prioritisation, time management, negotiation and organisation skills and attention to detail.
Possess excellent/good communication and interpersonal skills and, deliver information clearly and succinctly.
Be proactive and receptive to change, hold a positive 'can do' attitude and uphold the highest level of professionalism at all times.

PRIMARY LOCATION
The role will be based within the Bristol office.

Job Types:
Full-time, Permanent

Pay:
£23,000.00-£25,000.00 per year

Benefits: