Administration Assistant - Leicester, United Kingdom - University Hospitals of Leicester NHS Trust

University Hospitals of Leicester NHS Trust

Verified Company

Leicester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Assisted Conception Unit based at Leicester Royal Infirmary is looking for a new team member

We are a small friendly, dedicated team who support our clinical colleagues committed to providing the highest quality patient care.

We are seeking to appoint an experienced and organized individual with excellent interpersonal skills to work as part of our administration support team within the Leicester Fertility Centre.

This is a fast paced varied role requiring multi-tasking. You will provide a point of contact for patients wishing to book or amend their outpatient appointment.

You will also be responsible for the screening and processing of post, screening and escalation of referrals, along with other duties such as filing, photocopying and putting together patient information packs and various other resources.

It is essential that you have the ability to work under pressure, have an excellent telephone manner and have experience dealing with the general public ideally within a hospital setting.

You must also be able to use your initiative and be able to work unsupervised.

The Assisted Conception Unit houses the Leicester Fertility Centre and is located in the Maternity (Kensington Building) part of the Leicester Royal Infirmary.

We offer both NHS and private fertility investigations and treatment within a hospital setting. We can also link to other services such as Genetics, Endocrinology and Gynaecology

We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals.

We have our very own Children's Hospital and run one of the country's leading heart centres.

Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.

Our purpose is to provide 'Caring at its best' and our staff have helped us create a set of values that embody who we are and what we're here to do

They are:

We focus on what matters most
We treat others how we would like to be treated
We are passionate and creative in our work
We do what we say we are going to do
We are one team and we are best when we work together

Our patients are at the heart of all we do and we believe that 'Caring at its best' is not just about the treatments and services we provide, but about giving our patients the best possible experience.

About the University Hospitals of Leicester NHS Trust: )

Good IT skills and knowledge of Microsoft packages for word processing and maintenance of excel spreadsheets are an essential part of the role.

We will provide training on other IT systems as required.