Receptionist - Bristol, United Kingdom - Hudson Healthcare

Tom O´Connor

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Tom O´Connor

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Description
Vacancy for a reliable and warm receptionist to join our team at Harbour Residential ( Haven Lodge ).


Harbour is a modern, purpose-built care home, recently redecorated throughout, offering leading nursing & dementia care and short-term respite care.


The Receptionist is the first point of contact within the home, ensuring that professional, high quality customer care is delivered in a consistent way and being a dependable support to the home manager and administrator.

Vacancy for person who is ready to work 15hours per week with alternative weekend.


Main Responsibilities:


  • Welcome and greet visitors to the home in a professional and courteous way
  • Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
  • In addition to reception duties, provide additional administration support to the home manager on a daily basis, predominantly HR related administration duties, ensuring that the strictest confidentiality practices are followed at all times
  • Respond to any emergency situations as requested by the home
  • Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.

Person Specification:


  • Excellent customer service skills
  • IT literacy competent with the use of systems
  • Previous telephone experience
  • Professional telephone manner
  • Knowledge of general administration
  • Good communication skills and a great team player
  • Neat and well presented
  • Excellent written and verbal English.

Job Types:
Part-time, Permanent


Salary:
£10.50 per hour

Expected hours: 15 per week


Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Weekend availability

Work Location:
In person

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