Receptionist - Bristol, United Kingdom - Hudson Healthcare
Description
Vacancy for a reliable and warm receptionist to join our team at Harbour Residential ( Haven Lodge ).
Harbour is a modern, purpose-built care home, recently redecorated throughout, offering leading nursing & dementia care and short-term respite care.
The Receptionist is the first point of contact within the home, ensuring that professional, high quality customer care is delivered in a consistent way and being a dependable support to the home manager and administrator.
Main Responsibilities:
- Welcome and greet visitors to the home in a professional and courteous way
- Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
- In addition to reception duties, provide additional administration support to the home manager on a daily basis, predominantly HR related administration duties, ensuring that the strictest confidentiality practices are followed at all times
- Respond to any emergency situations as requested by the home
- Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.
Person Specification:
- Excellent customer service skills
- IT literacy competent with the use of systems
- Previous telephone experience
- Professional telephone manner
- Knowledge of general administration
- Good communication skills and a great team player
- Neat and well presented
- Excellent written and verbal English.
Job Types:
Part-time, Permanent
Salary:
£10.50 per hour
Expected hours: 15 per week
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Weekend availability
Work Location:
In person
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