Customer Service Representative - Nottingham, United Kingdom - S2H Group

S2H Group
S2H Group
Verified Company
Nottingham, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Job Title:
Customer Service Representative


Location:
Nottingham


Responsibilities:


  • Provide exceptional customer service by addressing customer needs and concerns
  • Resolve customer issues in a timely and efficient manner
  • Process orders, returns, and exchanges
  • Update customer information in our database
  • Collaborate with other departments to ensure customer satisfaction

Qualifications:

  • Excellent communication skills, both written and verbal
  • Strong problemsolving skills and ability to handle difficult situations
  • Customerfocused with a desire to provide exceptional service
  • Ability to work in a fastpaced environment
  • Proficiency in Microsoft Office and customer service software
  • Previous customer service experience is preferred, but not required
We offer competitive pay and benefits, as well as opportunities for career growth within the company.

If you are a team player with a positive attitude and a passion for customer service, we would love to hear from you.


Salary:
£22,984.00-£23,966.00 per year


Benefits:


  • Free parking
  • Sick pay

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Nottingham: reliably commute or plan to relocate before starting work (required)

Work Location:
One location

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