- Lead and manage nationwide installation and service operations.
- Ensure effective planning, resourcing, and delivery via Area Managers and subcontractors.
- Ensure all project and service documentation is completed and managed through the SaaS CRM.
- Lead, coach, and performance-manage Installation and Service teams.
- Drive continuous improvement in operational processes and quality standards.
- Manage budgets, costs, margins, and work-in-hand forecasts.
- Produce operational and financial reports and present updates to SLT.
- Act as escalation point for customer, quality, and delivery issues.
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Head of Operations – Installation - Banbury - SSR Contract & Technical
Description
A security systems integrator with various regional offices is looking for a Head of Operations to join their team.Reporting to the Managing Director, the Head of Operations is responsible for the delivery of all Installation and Service operations across the UK.
The role ensures projects and service contracts are completed on time, within budget, to SLA and agreed margins, while maintaining high standards of quality, compliance, and customer satisfaction.
Key Responsibilities-
Production & Installations Operative
Only for registered members Northampton
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Utility-Scale Site Technician
Only for registered members Banbury
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Utility-Scale Site Technician
Only for registered members Banbury
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Utility-Scale Site Technician
Only for registered members Banbury, England, United Kingdom
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Utility-Scale Site Technician
Full time Only for registered members Banbury
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Pipelayer Operative
Only for registered members Banbury
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12AB Lead Traffic Management Operative
Only for registered members Banbury
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Pipelayer Operative
Only for registered members Banbury
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Pipelayer Operative
Only for registered members Banbury, England
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Incident Support Unit Operative
Only for registered members Banbury
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Operations and Maintenance Service Technician
Only for registered members Banbury, England, United Kingdom
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Operations and Maintenance Service Technician
Full time Only for registered members Banbury
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Heritage Systems Engineer
Only for registered members Banbury
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Audio Visual Technician
Only for registered members Banbury
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Senior Electronics Design Engineer
Only for registered members Banbury
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Audio Visual Technician
Only for registered members Banbury
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Project Engineer
Only for registered members Banbury
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Site Agent
Only for registered members Banbury
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Site Agent
Only for registered members Banbury
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Multiskilled Operative
Only for registered members Banbury
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Estimator and Project Manager
Only for registered members Banbury