Travel Sales Consultant - Rayleigh, United Kingdom - Kirbys Coaches

Kirbys Coaches

Verified Company

Rayleigh, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Kirbys, based in Rayleigh, are a small family business with a high emphasis on customer service, with 70 years' experience of providing holidays, cruises, days out and theatre trips, combining the best destinations with carefully planned itineraries.

Our mission is to create lasting memories and unforgettable experiences through travel.

We are proud to go the extra mile, putting our customers at the core of what we do, and our team are dedicated to deliver the very best customer service.

We are looking for a customer focused Consultant to join our team in Rayleigh, on a 3 month contract, with the possibility of longer term work thereafter.

This is a customer facing role, helping clients in booking their holidays and day trips using our booking system, as well as general office administrative duties.

This is a full time role, working 8.45am to 5.15pm Monday to Friday, with the opportunity for extra hours on occasional Saturdays if desired.

Travel experience is not essential, full training will be provided, we just need someone with strong customer service experience, good IT skills, and excellent attention to detail, who is passionate about looking after our customers and ensuring we deliver the very highest standard of service.

Skills and experience required:
Customer service experience

Proficient with Microsoft Office (Word ,Excel and Outlook)

Attention to detail and accuracy

Able to create solutions & identify areas for improvement in procedures

A team player, with a can-do attitude and the ability to work independently

Excellent numeracy and literacy skills

Ability to organise, prioritise and manage own workload efficiently

Job Types:
Full-time, Fixed term contract

Contract length: 3 months

Pay:
£11.80 per hour

Schedule: