Collections Team Leader - Manchester, United Kingdom - Huntswood

Huntswood
Huntswood
Verified Company
Manchester, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Huntswood is looking for an outstanding collections team leader to support a team of collections agents for a large water company.


As a Collections Team Leader you will manage a team of collections agents who dealing with our client's customers regarding the payment of their bills.

Your role will be to support the team with any queries they have and also manage the day to day runningof the team including dealing with performance related queries, holidays and escalations.


This great contract opportunity runs until October 2023, working from home from day 1 and the duration of this contract.

The collections teams work shifts between 8am and 8pm Monday to Friday with 1 in 3 Saturdays 8am to 2pm, so you need to be flexible towork the same shifts.


What Huntswood can offer you:


  • February 202
  • Contract till end of October 2023
- £200 a day
  • Husp only recruitment
  • This is only available to individuals working via Husp Umbrella company, we can assist you with this
  • A chance to gain experience in a
    professionaland
    challenging environment, working for wellknown organisations
  • The chance to
    build a relationshipwith Huntswood, which will open doors to further campaigns in the future and allow you to gain more valuable experience for the future

As a Collections Team Leader will have:

  • Experience managing a team of collections agent
  • Experience dealing with performance concerns and giving feedback
  • Experience working in the utilities sector would be desirable
  • Flexibility to work Monday to Friday 8am to 8pm, Saturday 8am to 2pm
  • Strong attention to detail
  • Ability to navigate through a number of inhouse databases
  • Good MS Office skills, particularly MS Word
  • Strong numeracy and written communication skills
"It's not just about what we do, but the way we do it. And it's our values that make us special."
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