Marketplace Executive - Newcastle upon Tyne, United Kingdom - Wave Direct Limited
1 week ago
Description
Marketplace Executive
Role Description
We are a fast growing and award-winning spa retailer that first launched in 2018 and have sold over 55,000 Spas all over the UK & USA
Key Accountabilities
Marketplace Management:
- Oversee the daytoday operations on various online marketplaces.
- Monitor and manage product listings, ensuring accuracy and completeness.
- Implement strategies to optimise search rankings and visibility.
Sales and Growth:
- Develop and execute plans to drive sales and revenue growth on each marketplace.
- Analyse performance metrics and identify opportunities for improvement.
- Collaborate with marketing teams to create and implement promotional campaigns.
Customer Experience:
- Ensure a positive and seamless customer experience on all marketplace platforms.
- Address customer inquiries, reviews, and feedback promptly and professionally.
- Implement strategies to enhance customer satisfaction and loyalty.
Collaboration:
- Work closely with crossfunctional teams, including marketing, sales, and logistics, to align strategies and goals.
- Collaborate with thirdparty partners and vendors to optimise processes and relationships.
Data Analysis:
- Utilise data analytics tools to track and analyse key performance indicators.
- Generate insights to make informed decisions and identify areas for improvement.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field. (Preferable)
- Proven experience in ecommerce and marketplace management.
- Strong analytical skills and proficiency in data analysis tools.
- Excellent communication and interpersonal skills.
- Familiarity with various online marketplaces and their unique requirements.
- Ability to adapt to a fastpaced and dynamic work environment.
Preferred Skills:
- Experience with popular ecommerce platforms (e.g., Amazon, eBay, Walmart).
- Knowledge of SEO principles and best practices.
- Familiarity with online advertising and digital marketing strategies.
- Detailoriented with a focus on accuracy and quality.
Salary:
From £26,000.00 per year
Benefits:
- Company events
- Company pension
- Work from home
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Newcastle upon Tyne, NE1 4XF: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- Digital marketing: 1 year (preferred)
- Marketing: 1 year (preferred)
Work Location:
In person
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