Sales Support Specialist - Warwick, United Kingdom - Calor Gas Ltd
Description
Job no: 507329
Work type:
Permanent
Location:
Warwick
Categories:
Marketing & Sales
Sales Support Specialist - Tachbrook Park, Warwick
£23,000 - £25,000 With Excellent Benefits
- Keeping our Customers Safe, Warm, Working and Informed is what we strive for at Calor_
The Sales Support Specialist will provide a proactive inbound and outbound response service for Sales, including diary management, Change Of Ownerships, out of contracts, price renegotiations, and follow up new business appointments.
Key responsibilities will include:
- Handle calls in a professional and empathetic manner
- Provide a proactive and efficient sales and administrative support service
- Make online appointments and maximise efficiency of Salesforce by proactively managing sales diaries, including COOs, out of contracts, price renegotiations, and following signup appointments
- Management of all regional rollovers, subsequent communication with competitors and compilation of rollover report (COP 26)
- Liaise with internal departments handling requests to speak to sales colleagues
- Action customer enquiries in the salesperson's absence
- Clearly identify and quantify potential customer needs through a strong understanding of Calor products and services
- Ensure leads are input into Salesforce and supporting marketing campaigns
- Place stationary orders for the Sales team and external customers
- Place and manage orders for key customers within National Account sectors
- Proactively retain existing Calor business through outbound telephone calls
As such we would like you to have/be:
- Excellent communication skills
- Be able to work as part of a team
- Excellent organisational and interpersonal skills
- Demonstrate customer focus and be tenacious in pursuit of business and team goals
- Experience with MS Office suite
- Experience working with Salesforce or similar CRM
- Experience of distance selling
- Track record of delivery in sales and retail activities
- Able to create sustainable relationships with key stakeholders
Advertised: 12 Feb 2024 GMT Standard Time
Applications close: 26 Feb 2024 GMT Standard Time
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