Clerical Assistant - Ellesmere Port, United Kingdom - chase recruitment group ltd
Description
JOB PURPOSE:
To provide clerical support to Transactional Services.
PRINCIPAL RESPONSIBILITIES
To have a working knowledge of current Housing Benefit/Council Tax/ Council Tax Reduction Scheme/ Free School Meals and Adult Social Care Charging regulations, policies and procedures.
To deal with letters, correspondence and valuables received in the Transactional Services teams.
To deal with queries raised by the public on the telephone as required.
To liaise with Adult Social Care, Jobcentre plus and the Pension Service on individual cases.
To liaise with the other teams in Transactional Services where necessary.
To process routine changes of circumstances in specific types of claims.
Provide clerical support, efficiently and effectively across the whole Transactional Services functions as required.
To input data into computer systems.
Qualifications:
Experience
Good clerical background (Essential)
Computer literate (Essential)
Knowledge of Assessment Centre related legislation and policies (Desirable)
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