Customer Advisor - Norwich, United Kingdom - Busseys Norfolk
Description
Customers are at the heart of all we do and our Customer Advisors are key to the relationships we have with our customers and to the success of our business.
We are looking for a motivated, hard-working, driven individual who can work well under pressure whilst maintaining an excellent level of customer service.
Your main responsibility will be to provide effective communication with our customers before and after their vehicle's booking and will include:
- Carry out pre-visit and post-visit calls
- Process bookings, sell additional products and handle enquiries
- Ensure all customer data and GDPR permissions are updated at every customer contact point
- Provide a point of contact for customers where normal channels are not available
Busseys are dedicated to providing an inclusive culture throughout the whole business and actively promote diversity with the elimination of discrimination in the workplace.
We are committed to ensuring every employee & job applicant is treated fairly and no less favourably based on the grounds of age, disability, gender, sexual orientation, nationality, religion or belief.
We are opposed to all forms of unlawful and unfair discrimination.Ready to join the team?
The Company
Busseys have proudly been a Main Ford Dealer since 1923, over the years we have developed and expanded by acquiring 7 sites across Norfolk.
Job Types:
Full-time, Permanent
Benefits:
- Company pension
Supplemental pay types:
- Bonus scheme
Work Location:
One location
More jobs from Busseys Norfolk
-
Bookings Advisor
Attleborough, United Kingdom - 2 weeks ago
-
Receptionist
Norwich, United Kingdom - 3 weeks ago
-
Workshop Cleaner
Norwich, United Kingdom - 1 week ago
-
Customer Advisor
Norwich, United Kingdom - 1 day ago
-
Receptionist
Norwich, United Kingdom - 4 days ago
-
Customer Advisor
Norwich, United Kingdom - 3 weeks ago