Customer Care Co-ordinator - Northampton, United Kingdom - Specter Recruitment

Specter Recruitment

Verified Company

Northampton, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you passionate about delivering a 5-star customer experience? Are you a customer-focused problem solver? If so, this role could be the perfect fit for you

My client is a multi-award-winning housebuilder that operates nationally.

They are currently recruiting for a Customer Service Coordinator to join our Midlands region based in our offices at Northampton.

You will be the first point of contact to deal with customer queries in a professional and timely manner and will manage the defects systems to ensure issues are correctly recorded and maintained.

You will also be responsible for arranging Technician and Contractor visits to homeowner's properties to rectify defects, ensuring an effective and efficient use of time and resources whilst ensuring customer needs are met.

This is an ideal role for someone who is either currently working as a Customer Service Coordinator for a similar company, or a Customer Service Administrator or in a customer facing role looking to take the next step in their career.

Job Types:
Full-time, Permanent

Salary:
£22,955.00-£25,227.00 per year

Benefits: