Hotel Receptionist - Exeter, United Kingdom - Marriott International, Inc

Marriott International, Inc
Marriott International, Inc
Verified Company
Exeter, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Job Number


Job Category Rooms & Guest Services Operations


Location Courtyard Exeter Sandy Park, Sandy Park Way, Exeter, England, United Kingdom VIEW ON MAP


Schedule Full-Time


Located Remotely? N


Relocation? N


Position Type Non-Management

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Explore our very big world

What you'll be doing

  • Greet guests with a warm welcome on arrival and bid them a fond farewell on leaving. Actively listen and respond positively to guest questions, concerns, and requests.
  • Run shifts, assisting other employees to ensure prompt guest service.
  • Assist the Front Office Manager in administering front office functions and supervising staff on a daily basis and you will be a key player in helping our guests make the most of their stay at the hotel.
  • Proactively engage guests in conversation regarding their stay, property services, and area attractions/offerings.
  • Provide information to guests about: outlets, staff and services, including hours of operation, room locations, types of rooms, room rates and discounts.
  • Partner with and assist others to promote an environment of teamwork and achieve common goals.
  • Process payments and follow all payment and cash handling procedures.
  • Train, coach and manage the Front Office team in order to support engagement and opportunity.

Rewards for work, benefits for your lifestyle
You'll be supported in and out of the workplace through:

  • Discounts on hotel rooms, gift shop items, food and beverage
  • Learning and development opportunities
  • Recognition programs
  • Wellbeing programs
  • Encouraging management
  • Teamspirited colleagues
  • Free gym membership, meals on duty and parking

What we're looking for

  • Great conversational skills and teamworkoriented
  • Positive outlook and outgoing personality
  • Previous hotel experience is a big plus although not essential
  • Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
  • With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott.
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