Travel Operations Coordinator - London, United Kingdom - Travel Trade Recruitment

Travel Trade Recruitment
Travel Trade Recruitment
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
Are you an experienced Business Travel Manager / Operations Manager? Are you looking for your next exciting opportunity in Corporate Travel?


We have an exciting opportunity for a Travel Operations Coordinator to join an established Corporate Travel brand based in Central London.

You will be supporting the Sales team in all aspects of administration pre / post travel.


Main Duties & Responsibilities

  • Overall responsibility for the Operations department
  • Daily weekly reporting of all carried forward bookings.
  • Daily monitoring of all ticket queues, Schedule changes for lowcost airlines & GDS
  • Customer relations and responding to complaints within required time frames.
  • Responsibility of all financial aspects of reservations, balance due, deposits receipts and invoicing.
  • Travel is ever changing so you need to thrive on a fastpaced environment whilst changing priorities and deadlines when required.
  • Liaising with airlines, hotels & suppliers on all aspects of reservations
  • Amending, flights, hotels, and invoicing client reservations.
  • Dispatching travel documents.
  • General administrative duties.
  • Delivering Excellent customer service to HNW clientele.

Knowledge, Experience & Skills Required:


  • Minimum 3 years' experience in the travel industry,
  • Tour Operator History
  • Knowledge of at least 2 CRM's (Sabre preferred).
  • Worked with Dolphin Reservations Module.
  • Ability to work on own initiative, and a team player.
  • A positive and cando attitude.
  • Good comprehension of air fares, BA Fares 1&
  • High level of Literacy, numeracy and communication skills.

Package:


  • Salary banding 40k
  • 45k based on experience
  • Hybrid working conditions (mix of office and homeworking)
  • 24 / 25 days plus 8 public holidays
  • Upon successfully passing your probation period:
  • Medicash Level 2 /


  • BUPA Dental Level

  • Life Insurance 2 x annual salary
  • Health Assured EAP
  • Headspace for Work

Interested?
Please click 'APPLY' or contact
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