Helpdesk Supervisor - Manchester, United Kingdom - Page Personnel - UK

Tom O´Connor

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Description
Helpdesk and Facilities professional with experience of building operations

  • City Centre location, covering multiple buildings with varied tenants

About Our Client:

The Client is an exciting and forward thinking Managing Agent based in the North of England. They have a strong focus on sustainability, growth and development, which they manage alongside an ever-growing property portfolio.

  • To monitor the Helpdesk and proactively manage reactive and planned tasks through the CAFM system.
  • To manage the maintenance office administration systems.
  • To manage & update computerised PPM and work records.
  • To ensure PPM work orders are produced via help desk orders and documents.
  • To manage and produce reports, survey data and general maintenance related business letters.
  • To input completed work orders and produce associated reports from the database.
  • To monitor outstanding work orders and produce backlog reports.
  • To assist in invoice disputes by document preparation and control.
  • Motivate and manage other Admin staff and manage their training requirements.

The Successful Applicant:


  • Experience within Facilities Management or Helpdesk Management
  • Understanding of FM & Ideally holding experience within commercial/office environments
  • Excellent time management skills
  • Strong Communication skills
  • Must be able to commute into Manchester City Centre

What's on Offer:


  • Salary will be up to £30k, depending on experience
  • Package on top of benefits, holidays, pension etc
  • Premium working environment with interesting clients, exposure etc
  • Fantastic opportunities for growth and development
  • Company focus on Sustainability
  • Contact
  • Megan Arblaster-Nicholls
  • Quote job ref
  • JN
  • Phone number

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